The best customer support tools in 2025
What are customer support tools?
Customer support software is a type of software used by businesses to manage and streamline their customer support operations. It typically includes features such as ticket management, live chat, knowledge base management, and customer relationship management (CRM) integration.
Intercom
—The best AI Agent and AI-first Customer Service Platform
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A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.
HubSpot
—Grow better with HubSpot
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HubSpot is a developer and marketer of software products for inbound marketing and sales. Marketing, sales, and service software that helps your business grow without compromise. Because “good for the business” should also mean “good for the customer.”
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Deliver personalized engagement at scale with the Twilio Customer Engagement Platform. Build or buy your ideal customer engagement experience on a trusted, global platform that combines the best in digital communication channels, first-party customer data, and flexible, easy-to-build solutions.
Crisp
—Give your customer experience a human touch
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Discover our Business Messaging Platform for Startups & SMB's. The one stop for sales, marketing & support in one platform : Crisp. 14 Days free trial. No credit-card required. Try now ! We provide Knowledge base, Team Inbox, Chatbot, CRM and multiple other features to let you build your own way to customer success.
Zoho
—An integrated suite of business apps
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A unique and powerful software suite to transform the way you work; built by a company that values your privacy.
Zendesk
—The #1 helpdesk software
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Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.
Featurebase
—We make building awesome products easy
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Featurebase is a modern product management platform that helps SaaS companies streamline feedback collection, reduce support loads, and announce product updates. It’s loved by thousands of product, marketing, and support teams from companies like Nature.com, User.com, and Screenstudio.
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Jira Service Desk is now Jira Service Management. Jira Service Management is ITSM software that unlocks teams.
RudderStack
—Warehouse Native Customer Data Platform
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RudderStack is the leading Warehouse Native Customer Data Platform that’s purpose-built for data teams. We run on top of your customer’s warehouse or data lake and do not store data, alleviating security concerns, reducing cost, and unlocking the value of your warehouse investment. With RudderStack's end-to-end platform and flexible, powerful tooling, data teams can easily collect, unify, and activate customer data to drive growth for the entire business.
Crisp
—Give your customer messaging experience a human touch
- Overview
- Shoutouts
- Reviews
- Launches
Discover our Customer Messaging Platform for Startups & SMB's. The one stop for sales, marketing & support in one software : Crisp. 14 Days free trial. No credit-card required. Try now ! We provide Knowledge base, Team Inbox, Chatbot, CRM and multiple other features to let you build your own way to customer success.
