Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.
Launched on June 17th, 2025
Launched on May 2nd, 2023
Zendesk is praised for its robust integration capabilities, as highlighted by the makers of Ariglad YC W23, who appreciate its seamless data analysis features. The platform is noted for its flexibility and feature depth, allowing for creative use, though some users find it complex and expensive. While it excels in customer service management, its search engine and siloed systems have room for improvement. Overall, Zendesk is a powerful tool for customer support, but its premium pricing may be a barrier for smaller businesses.
