Zendesk
The #1 helpdesk software
4.0•34 reviews•3.2K followers
The #1 helpdesk software
4.0•34 reviews•3.2K followers
Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.
Zendesk reviews
The community submitted 34 reviews to tell us what they like about Zendesk, what Zendesk can do better, and more.
4.0
Based on 34 reviews
Review Zendesk?
Zendesk is praised for its robust integration capabilities, as highlighted by the makers of Ariglad YC W23, who appreciate its seamless data analysis features. The platform is noted for its flexibility and feature depth, allowing for creative use, though some users find it complex and expensive. While it excels in customer service management, its search engine and siloed systems have room for improvement. Overall, Zendesk is a powerful tool for customer support, but its premium pricing may be a barrier for smaller businesses.
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