Intercom
The best AI Agent and AI-first Customer Service Platform
•567 reviews•24 shoutouts•3.3K followers
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Launched on March 14th, 2023
Meet the all-new Intercom Messenger – the only Business Messenger built for more than just chat. Accelerate growth across the customer lifecycle with a new customizable home screen, a growing library of Messenger apps, and a truly extensible platform.
We've been Intercom customers for a long time here at Product Hunt and have enjoyed seeing the company and feature set grow over time.
Best for support chat, CRM, customer data and accurate in app marketing messaging flows.
We used to be fan of Intercom. We're now still using Intercom for our non-profit but will have to change soon. Their support is really slow and inflexible. They change pricing from a day to the other without consideration. So be mindful, they have no consideration for their users, it's just really about money! EDIT: No one from their team ever reached out (obviously) Recently we've also had more issues with them (pricing changing with no warnings,...)
