Best Freshdesk 🙌 Alternatives (2025)

Trello is a web-based Kanban-style list-making application. Originally made by Fog Creek Software in 2011, it was spun out to form the basis of a separate company in 2014 and later sold to Atlassian in January 2017.

Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.

We use Zendesk (https://simply-b2b.zendesk.com/h...) for our customer knowledge base. 100's of articles and everything is easier to understand and manage! Once a person signs up on https://simply-b2b.com - we send them a welcome email and a link to our zendesk hosted Help Centre

A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.

Awesome, multi-functional tool. Great for staying organized and chatting to customers :) UI is super easy to use too!

Customer communication app for product marketers

I'm also a big fan of the video features. Being able to quickly record and share personalized video messages adds such a nice personal touch to our customer interactions. It's way more engaging than just text.

In-app chat,real-time engagement & self-service for your app

Feature packed product suite for businesses of all sizes. Refreshing cloud software your teams will love. Our products help your sales, marketing, support, IT, and HR teams deliver the best customer experiences.

Service finds money in your inbox by checking your eligibility for flight compensation and monitoring hotel price drops. Flight delayed, cancelled or overbooked? Did your hotel rate drop? No problem - with a simple inbox connection we’ll find all the money that you’re owed!

How many times a website was upvoted on PH (Chrome ext.)

Help Scout is a global remote company which is a provider of help desk software and is headquartered in Boston, Massachusetts.

Analytics, Live Chat and Marketing Automation platform for your business. Behind the scenes of GoSquared.

A modern, open-source Helpdesk alternative.

12. The Gekko Digest

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Daily emails for early stage investors using Product Hunt

Feedback Lane lets you add a feedback widget to your website that's connected to a Notion table in your workspace. Make it easy for customers to send you feedback, then manage that feedback where you manage your business (Notion!)

Desk360 solutions let you create an inbox for your mobile apps or websites, integrate into several channels such as social media sites, WhatsApp etc. with no need for any other software and manage customer communications on a single platform.

indemandly is a customer messaging platform designed for much more than just chat, with integrations and customizable call-to-action tiles that help website visitors & social media followers take the next step. + its FREE and quick to set up.

I've been using indemandly for a couple of months now and they just don't cease to surprise me. This is undoubtedly the most effective tool out there. Your website without indemandly is like a marketing email without any CTA. From bookings to payments, to mailchimp to now zapier. They've given me more in a line of script than what I could ask for in a fullblown software! Hats off to their super productive team. Looking forward to all your success.

UJET is reimagining customer support with leading innovation to modernize the customer service experience. With a passion for improving the customer experience, our tools offer a multichannel solution for voice, web, text and mobile app support.

WotNot is a no-code platform enabling businesses to build AI agents and chatbots quickly. With an intuitive drag-and-drop interface, users can create intelligent conversational workflows across customer support, sales, and engagement channels without technical expertise.

Great customer service starts with better help desk software. LiveAgent is a multi-channel customer service software that offers 175+ help desk and live chat features.

Click2Contact increase inbound leads for your business, help visitors connect with you with a single tap.

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Freshdesk 🙌 alternatives

Customer Happiness, Refreshingly Easy.