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Freshdesk 🙌

Customer Happiness, Refreshingly Easy.

3.7
•3 reviews•

16 followers

Customer Happiness, Refreshingly Easy.

3.7
•3 reviews•

16 followers

Visit website
Team collaboration software
•
Customer support tools
•
Automation tools
An online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster. Sign up for a free trial today!
  • Overview
  • Launches7
  • Reviews3
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Company Info
freshdesk.com
Freshdesk 🙌 Info
Launched in 2014View 7 launches
Forum
p/freshdesk
Awards
Freshdesk was ranked #3 of the day for May 6th, 2014
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Freshdesk 🙌 Launches

Freshdesk Omnichannel Support The ultimate omnichannel helpdesk for your customer support

Launched on July 29th, 2019

Customer Service Academy by Freshdesk
Customer Service Academy by Freshdesk Become a customer service expert with video lessons 🎓

Launched on January 28th, 2018

The Freshdesk Mint Experience
The Freshdesk Mint Experience The biggest product and visual update to Freshdesk

Launched on November 13th, 2017

View all Freshdesk 🙌 launches

Do you use Freshdesk 🙌?

3.7
Based on 3 reviews
Review Freshdesk 🙌?

Freshdesk 🙌 is praised for its ease in managing customer queries, as highlighted by CalendarFix. Users appreciate its user-friendly interface and customization options. However, some criticize the lack of integrations and poor agent experience. Overall, it offers effective helpdesk support with smart automations, though improvements in integration capabilities could enhance its appeal.

Dishant GandhiPriya RavichandranMelinda
Summarized with AI
Reviews
Helpful

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CalendarFix
Dishant Gandhi
Dishant Gandhi
used Freshdesk 🙌 to buildCalendarFixCalendarFix
(161 points)
Helps us manage our customer query resolution with ease.
Report
1yr ago
Melinda
Melinda
•1 review
Poor agent experience, lacking integrations with other software
Report
2yr ago
Priya Ravichandran
Priya Ravichandran
•2 reviews
Easy to use, great customisation options
Report
2yr ago