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Launched on November 16th, 2021
Launched on February 1st, 2021
Freshworks Inc offers a comprehensive suite of cloud-based tools that are well-received for their ease of use and ability to enhance customer interactions. Users appreciate its intuitive interface and support capabilities, though some note areas for improvement, such as the ticketing system. A maker review highlights its effectiveness in CRM management, as seen with Block Convey Drive. Overall, Freshworks is praised for its ability to streamline business processes across various departments.
