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Intercom

Intercom

The best AI Agent and AI-first Customer Service Platform

4.6
•123 reviews•

4.1K followers

The best AI Agent and AI-first Customer Service Platform

4.6
•123 reviews•

4.1K followers

Top Product
Visit website
Customer support tools
•
AI Voice Agents
A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.
  • Overview
  • Launches80
  • Reviews123
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Company Info
intercom.comApp StorePlay Store
Intercom Info
Launched in 2013View 80 launches
Forum
p/intercom
Awards
Top Product
Top Product
The Business Messenger by Intercom was ranked #5 of the month for April 2018
Product Tours by Intercom was ranked #3 of the week for April 17th, 2019
The Growth Handbook was ranked #2 of the week for June 27th, 2018
Intercom Real-Time was ranked #3 of the week for March 4th, 2015
Intercom on Product Management was ranked #3 of the week for February 11th, 2015
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Intercom launches

Launch date
Intercom + Fin AI Agent for Startups
Intercom + Fin AI Agent for Startups The best AI agent and AI-first customer service platform

Launched on May 7th, 2025

Intercom + Fin AI Agent for Startups was ranked #2 of the day for May 7th, 2025
Intercom + Fin AI Agent for Startups was ranked #2 of the day for May 7th, 2025
Knowledge Hub
Knowledge Hub Power AI, agents and customers with the right content

Launched on June 27th, 2024

Fin AI Copilot
Fin AI Copilot An AI assistant for every support agent

Launched on June 27th, 2024

Fin by Intercom
Fin by Intercom An AI bot powered by GPT-4 and built for customer service

Launched on March 14th, 2023

Intercom for Startups
Intercom for Startups Eligible startups get Intercom features at a 95% discount

Launched on November 9th, 2021

Series by Intercom
Series by Intercom A powerful, intuitive visual campaign builder

Launched on September 16th, 2020

Mobile Carousels by Intercom
Mobile Carousels by Intercom Bring your best features. We'll bring the spotlight.

Launched on June 17th, 2020

Intercom on Sales
Intercom on Sales 28 proven sales plays to scale a billion dollar business

Launched on August 27th, 2019

Apps for Intercom Inbox
Apps for Intercom Inbox Build & use apps for the Intercom Inbox. Grow your business.

Launched on June 5th, 2019

Apps for Intercom Inbox was ranked #2 of the day for June 5th, 2019
Apps for Intercom Inbox was ranked #2 of the day for June 5th, 2019
Intercom on Onboarding (2nd Edition)
Intercom on Onboarding (2nd Edition) Onboarding isn’t a metric, it’s an outcome

Launched on May 21st, 2019