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Overlay is a website search engine, powered by AI, that fights bounce rates while reducing support workload. Overlay works as a full-page website pop-up that leverages Crisp AI data hub to enhance the buying experience.

Hey Product Hunt Community! 👋 I'm super happy to hunt Overlay, built by the amazing Crisp team. It seems to me we’re coming to a chatbot-fatigue era where people visiting websites don’t want to talk to a bot. And this is a huge problem. it’s a problem for your business, because you’re losing potential customers, and it’s a problem for your team, because they are not helping your customers to get their answers. With Overlay, companies can now fight poor website information research and provide anyone with a powerful website search engine, displayed as a full-page pop-up on your website, before anyone can get in touch with you. Here’s what makes Overlay different: 🔍 Trained on custom data: powered by Crisp AI intelligence hub, you can train an AI to speak and sound just like you do. 🤝 Fully customizable: whether it is through Crisp well-known chat widget or through a Javascript SDK, you can build the website search experience you’ve always dreamed of. 💡 Smooth transitions: At some point, it’s still great to speak with someone and Overlay allows this transition, very seamlessly. I’m excited for you to try it out and would love to hear your thoughts, questions, and suggestions. I think @baptiste and @valerian, Crisp co-founders will be hanging out in the comments, so don’t hesitate to ask them your questions!

@baptiste @valerian @alexd Thank you very much Alex for hunting us 🙏

@baptiste @valerian @alexd This is such a timely solution, the "chatbot fatigue" is real! Congrats on the launch!

@baptiste @valerian @alexd @jan_ber thank you very much! It’s exactly why we made this Overlay :)

Game changer for our users at Scribe Mail. Reduced customer request on the support by 30% while being more interactive for them.

@clementchampau Thanks Clément for the insights!

All the best for the launch @valeriansaliou & @baptistejamin!

Have been using Crisp for years now since Intercom went full “big tech” and priced out half of their users. Really admire what these guys have done, and what they’re doing. The pricing makes complete sense and the product is excellent.