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What do you think about Chatwoot?

Leave a review for the community

What do people think of Chatwoot?

The community submitted 39 reviews to tell us what they like about Chatwoot, what Chatwoot can do better, and more.

4.8/5All time (39 reviews)

5/5

Recently (1 review)

Best

Any Rating

Lucas Rosa

•4 reviews

We like using Chatwoot, really fair price with good technology. Great Zendesk and Intercom alternative for startups.

1yr ago

Clint Johnson

•3 reviews

Cost effective, and it's easy to manage multiple ventures in the user experience. Love it!

11mo ago

Denis Kurilov

•1 review

I was looking for a free support chat for an MVP version of my product, and Chatwoot just ticked all the boxes - Slack integration, continue conversation on email, multiple ways to collect contacts, uncomplicated styling and workflow customizations, everything worked great! Definitely switching to paid.

2mo ago

Jeffrey

•1 review

Amazing chatbox, its whitelabel and free of charge on docker!

1yr ago

Jhony R. de Souza

•3 reviews

Excellent platform for omnichannel.

4mo ago

Marketa Chalupnikova

Tolgee

•5 reviews

Very nice platform which is easy to use. Appreciate also the mobile app.

2yr ago

Chris Nutbeen

•3 reviews

It would be 5 stars, but we are experiencing issues with it disconnecting, so our agents appear offline. Chatwoot suggested this was a known issue, but for us it is not resolved. After a hard refresh its fine again, for a while. A desktop version would also go a long way to solve this!

2yr ago