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Chatwoot

Chatwoot

Delightful customer relationships, at scale

4.8
•9 reviews•

56 followers

Delightful customer relationships, at scale

4.8
•9 reviews•

56 followers

Visit website
Team collaboration software
•
Customer support tools
A simple and elegant live chat software for your business. Built 100% open-source with a lot of love from the community.
  • Overview
  • Launches4
  • Reviews9
  • Alternatives
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Company Info
chatwoot.comApp StorePlay StoreGitHub
Chatwoot Info
Launched in 2017View 4 launches
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p/chatwoot
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Chatwoot Launches

Chatwoot 2.0
Chatwoot 2.0 Open source self-hosted customer engagement suite

Launched on December 9th, 2021

Chatwoot
Chatwoot Open-source alternative to Intercom & Zendesk

Launched on February 24th, 2021

Chatwoot
Chatwoot One powerful dashboard to engage your customers.

Launched on November 18th, 2019

View all Chatwoot launches

Do you use Chatwoot?

4.8
Based on 9 reviews
Review Chatwoot?

Chatwoot is praised for its open-source nature and effective customer relationship management. Users appreciate its Slack integration, email continuation, and customization options. It's seen as a cost-effective alternative to Zendesk and Intercom, with a user-friendly interface and mobile app. However, some users report connectivity issues. Makers from Sweego highlight its utility for maintaining customer contact and feedback collection. Overall, Chatwoot is valued for its simplicity, scalability, and affordability, making it a strong choice for startups.

Pierre-Yves DubreucqPierre-Yves DubreucqDenis Kurilov
+6
Summarized with AI
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Pros
cost effective (3)
contact management (2)
Denis Kurilov
Denis Kurilov
•1 review
I was looking for a free support chat for an MVP version of my product, and Chatwoot just ticked all the boxes - Slack integration, continue conversation on email, multiple ways to collect contacts, uncomplicated styling and workflow customizations, everything worked great! Definitely switching to paid.
Report
9mo ago
Jhony R. de Souza
Jhony R. de Souza
•3 reviews
Excellent platform for omnichannel.
Report
10mo ago
Clint Johnson
Clint Johnson
•3 reviews
Cost effective, and it's easy to manage multiple ventures in the user experience. Love it!
Report
1yr ago