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Zendesk Sunshine is an open, flexible CRM platform. Sunshine is built on AWS and lets you seamlessly connect and understand all your customer data—wherever it lives—and use it across your business. It’s fast, powerful, and gives you the freedom to build any customer app or service you can dream of.
Building the best customer experience works better when it's driven by data. With Zendesk Explore, you get instant access to the analytics that matter—and the deeper understanding of your customers and business that comes with it.
Zendesk Explore provides analytics for businesses to measure and improve the entire customer experience.
MonkeyLearn supercharges your Zendesk by automatically tagging incoming tickets using Machine Learning. This integration predicts the value of a given field based on the subject and description of a ticket. Now you can stop manually tagging every single ticket; let AI do the work for you.
