Thena keeps track of shared Slack channels with customers. Organizes customer channels with request identification, connects to internal tools, allows customer escalations, notifies teams, and analyzes behavior.
Thena keeps track of shared Slack channels with customers. Organizes customer channels with request identification, connects to internal tools, allows customer escalations, notifies teams, and analyzes behavior.
Loving Thena so far. Helps with customer slack channels, alerts, and when we miss messages!