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Groove

Support, Simplified.

•24 reviews•

8 followers

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© 2025 Product Hunt
Product status
Unclaimed
Awards
Groove was ranked #1 of the day for December 16th, 2013
All Awards
Links
groovehq.com
Social
FacebookWellfoundX.com
Makers
Alex Turnbull
Nick McCreath
Lesley Yarbrough
Agata Krzysztofik
All Makers

What is Groove?

8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

Do you use Groove?

Groove gallery image
Groove gallery image
Groove gallery image
Team collaboration software•Knowledge base software•Customer support tools

Recent Groove Launches

Groove 2.0 Helping teams provide personal support at scale.

Launched on January 30th, 2019

Groove + Olark Integration
Groove + Olark Integration Live chat alongside your email and knowledgebase support

Launched on September 12th, 2016

Groove Small Business Stack
Groove Small Business Stack Extended trials for some of the software for startups/SMBs

Launched on January 20th, 2016

View all Groove launches

Forum Threads

Ben Lang
Ben Lang
•

6yr ago

Groove 2.0 - Helping teams provide personal support at scale.

A new and better way to support your customers. Groove 2.0 helps you turn your customer interactions into meaningful conversations and stronger relationships. Comprised of a simple yet powerful multi-channel shared Inbox, Knowledge Base, and Reports, Groove 2.0 is a perfect alternative to overly complicated and overpriced help desk solutions.

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Groove Alternatives

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Drift
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Freshworks Inc
367 reviews
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Maker reviews of Groove

Reviews

Lucas Parisi
Lucas Parisi
•6 reviews

Please support us with Trello integration. Make videos, tutorials or whatever. Thank u guys.

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6yr ago
Dana Gore
Dana Gore
•12 reviews

Speaking for myself, I like to know that if I had questions, I could talk about them in a place dedicated to solving problems (especially with anything technical). This is clearly a win-win for both creators and users of products.

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6yr ago
Joy Healey
Joy Healey
•7 reviews

It's so important that customers with complaints or just questions are handled carefully. I always judge a company as much by the quality of its customer service team as by the product.

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6yr ago
Chery Schmidt
Chery Schmidt
•7 reviews

Bad Customer service will surely kill any business! Repeat business is a sure thing when your customer leaves with a good experience.

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6yr ago
Antu Biswas
Antu Biswas
•4 reviews

After using the free trial a bit I'm amazed how easy it integrates with my other already used tools, great job on that!

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6yr ago
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