We have used Dashly for our education project. I liked that you can create pop-ups and emails on custom events without any developers. I can change these sales and supports mechanics whenever I want. For my growth-team, this is the most important value, cause we need to change our communication as soon as possible. So, it's reduces the experiment time from 6 to 2 weeks.
I love the new Design and UX but Dashly.io still lacks many, yes many essential features which are available in many existing and even newly launched chat support tools.
Some missing key features are as follows:
1. No HTML view and all HTML email replies are getting skweded (I've reported in depth to your team) but you people didn't built this in last two years.
2. No auto merging of the conversation from same sender.
3. No receipt tracking or confirmation.
4. No in-built doc/pdf viewing setup.
5. You cannot add a user manually and send the email campaign (bulk upload is effort consuming).
6. No data validation in the Bot.
7. The lazy and last loading feature in the chat widget to speed up the website.
8. No multi-lingual support.
9. No conversation/comment based replying feature.
Business conversation platform integrated with messengers
Bring together all the dialogs with users from all channels to stay in context. Provide top-quality support and do more sales with chatbots, in-app messages and Emails without scaling your team.
Get +1month free with the PROMOCODE š„PHDashlyš„ till April 15th
Hi Hunters! Iām Dimitri, Founder & CEO of Dashly
Iām excited to announce Dashly, a conversational marketing and support platformš„š„š„
Itās not ājust another live chatā on your website. Itās a whole system, a new philosophy of communication with customers.
š Use live chat on your website or in the app
š¤ Proactively engage users with chatbots and pop-ups
š Send emails to bring leads back to your website
š Provide self-service with knowledge base and chatbots
š¤ Qualify leads automatically and assign conversations to managers according to userās profile or question topics
š¤ Collect information about your users behavior and enrich it with data they provide in conversations
š„Get +1 month free with the PROMO CODE PHDashly till April 15thš„
We in Dashly truly believe that every deal starts with a conversation. By finding common ground with your audience you can increase your sales and revenue. So we have all the tools you need to communicate with your users and we continue adding new ways of interaction.
Check Dashly and see how your marketing, sales, and support teams can benefit from cross-team collaboration and customer-first approach.
With unlimited seats number in every paid plan, we believe that our platform can bring together your marketing, support and sales teams. You can also try it for free with a 7-day trial.
Do you have any questions or feedback? Letās start a conversation!š
Hey @dmitryiv and Team Dashly,
Congratulations on the launch of new set of features.
I love the new Design, UX and the awesome support but Dashly.io still lacks many, yes many essential features which are available in many existing and even newly launched chat support tools.
Some missing key features are as follows:
1. No HTML view and all HTML email replies are getting skweded (I've reported in depth to your team) but you people didn't built that feature in last two years.
2. No auto merging of the conversation from the same sender/user.
3. No message receipt tracking or confirmation.
4. No in-built doc/pdf viewing setup.
5. You cannot add a user manually and send the email campaign (bulk upload is effort consuming).
6. No data validation in the Bot.
7. The lazy and last loading feature in the chat widget to speed up the website.
8. No multi-lingual support.
9. No conversation/comment-based replying feature.
With that said, I hope you're work on the constructive feedback.
Cc @zlata_cherepenina@helen_strunkina
Hi everybody!
Iām Zlata, Head of Customer Success and Marketing.
Iām a part of the Revenue team at Dashly. My team uses Dashly on a daily basis and I can tell I see the difference. Iāll be happy to show how Dashly can influence your business. Book a demo with me on the website!
Hi hunters!
Iām Elen, Product marketing manager at Dashly.
Iām glad we can share our approach to communications. I believe that strong relationships are impossible without trust and personal approach. I love working with companies that provide personal empathic support. And I hope with the help of Dashly thereāll be more such companies š„°
Feel free to ask me any questions about CR optimization or our philosophyš
Dashly
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