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Hotjar

Hotjar

For digital experiences people love

4.9•42 reviews•

1.6K followers

For digital experiences people love

4.9•42 reviews•

1.6K followers

Visit website
Data visualization tools
•
Website analytics
•
User research
Hotjar’s visual insights, user feedback, and live interviews show you what site visitors do, and why they do it. Access all the insights you need in one place and join 1.1 million websites in 180+ countries who already use Hotjar to turn their clicks into conversions. Install a single script and get started for free.
  • Overview
  • Launches10
  • Reviews42
  • Alternatives
  • Team
  • Awards
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Company Info
hotjar.comApp Store
Hotjar Info
Launched in 2014View 10 launches
Forum
p/hotjar
Awards
Hotjar was ranked #2 of the month for July 2015
Hotjar was ranked #1 of the week for July 28th, 2015
Hotjar AI for Surveys was ranked #4 of the day for June 15th, 2023
The Humans Strike Back was ranked #3 of the day for April 3rd, 2018
Incoming Feedback was ranked #2 of the day for August 22nd, 2017
SaaS Startup Guide was ranked #1 of the day for August 31st, 2017
View all
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Hotjar reviews

The community submitted 42 reviews to tell us what they like about Hotjar, what Hotjar can do better, and more.

4.9
Based on 42 reviews
Review Hotjar?

Hotjar is highly praised for its ability to provide deep insights into user behavior through features like heatmaps, session recordings, and user feedback polls. Makers from STORI and AgentQL highlight its effectiveness in understanding user interactions and expectations, which is crucial for startups. Users appreciate its ease of use, quick setup, and the valuable data it provides for improving UX and conversion rates. However, some users note that advanced segmentation options could enhance its capabilities. Overall, Hotjar is considered an essential tool for optimizing digital experiences.

Andrew ChenSandro OkropiridzeJohn Rousopoulos
+39
Summarized with AI
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Pros
user behavior insights (17)
heatmaps (7)
session recordings (6)
user feedback polls (5)
visual insights (4)
website optimization (4)
customer service (3)
live interviews (3)
conversion rate improvement (2)
free tier (2)
Founder Reviews (4)
Other Reviews (40)
Menteno
Adrian Furtuna
Adrian Furtuna
used Hotjar to buildMentenoMenteno
(97 points)
Used hotjar to look at how people interact with our marketing website.
Report
1yr ago
AgentQL
Andrew Chen
Andrew Chen
used Hotjar to buildAgentQLAgentQL
(891 points)
Enabling us to closely study and learn from our users' interactions with our site
Report
12mo ago
Sandro Okropiridze
Sandro Okropiridze
used Hotjar to buildSTORI
(571 points)
At an early stage of a startup it is critical to be able to analyze users deeply and individually. We were having Hotjar binge watching evenings. You guys helped us understand our users and build what they expect from us. Thanks you.
Report
12mo ago
Justin Duveen
Justin Duveen
•1 review
Great tool to understand how users interact with your website!
Report
2yr ago
Luis Rieke
Luis Rieke
•55 reviews
Really really interesting software which helps a lot to improve UX of websites I develop. Easy integration and I like that it's easy to protect the users privacy if wished.
Report
2yr ago
Mattia Santin
Mattia Santin
•1 review
Love this launch!
Report
2yr ago
Sy Jung
Sy Jung
•1 review
Intuitive, easy to navigate. By far the best tool for UX/UI and Product!
Report
2yr ago
Jess
Jess
•5 reviews
So, I've been using Hotjar for a while now, and it's been pretty cool to get some helpful insights into how our website is doing. It's definitely been useful for understanding what our users are up to and making some tweaks to make their experience even better.
Report
1mo ago
Muhammad Walidin
Muhammad Walidin
•3 reviews
Useful for getting early customer feedback
Report
2mo ago
Faisal Karkoh
Faisal Karkoh
•23 reviews
Hotjar is my go-to for really seeing how users interact with a site. It’s like flipping on the lights in a dark room – heatmaps, session recordings, and feedback polls show exactly where people click, scroll, and drop off. Super helpful for figuring out what’s working (and what’s just in the way). Setup is quick, and the insights are gold for improving UX, conversions, and even content strategy. I use it regularly before shipping updates or redesigns – it’s basically user research without the hassle. If you care about user experience, Hotjar is a must-have in your stack.
Report
4mo ago
Siddhant Jain
Siddhant Jain
•3 reviews
Recordings are a deep insight into errors and user behaviour
Report
7mo ago
Delia Potter
•3 reviews
Their live events on user interviews have genuinely helped me get more actionable insights. It's like buying a tool and getting a free masterclass.
Report
8mo ago
RachelWeiss
RachelWeiss
•18 reviews
Hotjar is an adequate tool for understanding user behavior on websites through heatmaps, session recordings, and feedback forms. While it’s great for qualitative insights, more advanced segmentation options could enhance its capabilities. Overall, it's quite a powerful tool for optimizing user experience.
Report
11mo ago