ProProfs Help Desk 2.0

Help Desk Software for Creating Better Support Experiences

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ProProfs Help Desk software is an all-round customer support solution that equips companies to cater to all customer questions under one dashboard. You can monitor agent performance easily & ensure customer delight every time they connect with your agents!
ProProfs Help Desk 2.0 gallery image
ProProfs Help Desk 2.0 gallery image
ProProfs Help Desk 2.0 gallery image
ProProfs Help Desk 2.0 gallery image
ProProfs Help Desk 2.0 gallery image
ProProfs Help Desk 2.0 gallery image
Launch tags:
Web App•Productivity•Customer Success
Launch Team

What do you think? …

Sameer Bhatia
Maker
Hi! I’m Sameer from ProProfs, and I’m all ears to about your thoughts on ProProfs Help Desk 2.0. We’re delighted to simplify the User Interface design We are always on the lookout to delight our customers. What's best than hearing from the early adopters themselves about their expectations! So, drop in your comments and let us know where we can improve! :)
Amit Yadav
I really like the tool so far. It is not complex at all. However, I recently deleted a ticket accidentally. So, is there any way to view it or is there a recycle bin type feature in this tool? Thanks :)
Jason Grills
Maker
@amitt_ydv First of all, thank you for the support. We are delighted to help you with any roadblocks. As for your question, we have a Vault feature where you can find all the deleted tickets and restore them. So, don't you worry. We've got your back. :)
Amit Yadav
Thanks @jason_proprofs :)
Amod Nazirkar
Our team has been using ProProfs Helpdesk 1.0 for more than a year. Some new added features in 2.0 include Canned Responses, Shared inbox, collaborative email, Issue tracking , tons of integration. Great Product!
Jason Grills
Maker
@amod_nazirkar Thank you for your support! We are glad that you've had a great journey so far. And, we'll make sure that you continue to do so with us. :)