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Launched on July 29th, 2019
Launched on January 28th, 2018
Launched on November 13th, 2017
Freshdesk 🙌 is praised for its ease in managing customer queries, as highlighted by CalendarFix. Users appreciate its user-friendly interface and customization options. However, some criticize the lack of integrations and poor agent experience. Overall, it offers effective helpdesk support with smart automations, though improvements in integration capabilities could enhance its appeal.
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