Freshdesk 🙌

Customer Happiness, Refreshingly Easy.

16 followers

Team collaboration software•Customer support tools•Automation tools

An online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster. Sign up for a free trial today!

This is the 7th launch from Freshdesk 🙌. View more

Freshdesk Omnichannel Support

The ultimate omnichannel helpdesk for your customer support

Give your team the much-needed context by unifying all your support channels with Freshdesk’s Omnichannel support solution. Freshdesk brings together email, phone, chat, social, and self-service in a single window, so you can wow your customers every day!

Freshdesk Omnichannel Support gallery image

Launch tags:

Customer Communication

Launch Team

Bruce Kraft Jr.

But is it brandable ?

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6yr ago

Rohit Agarwal

Portkey

Maker

@brucekraftjr yes, you can customise the customer and the agent portals

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6yr ago

Freshdesk 🙌 Launches

Freshdesk Omnichannel Support The ultimate omnichannel helpdesk for your customer support

Launched on July 29th, 2019

Customer Service Academy by Freshdesk Become a customer service expert with video lessons 🎓

Launched on January 28th, 2018

The Freshdesk Mint Experience The biggest product and visual update to Freshdesk

Launched on November 13th, 2017

View all Freshdesk 🙌 launches

Do you use Freshdesk 🙌?

3.7

Based on 3 reviews

Review Freshdesk 🙌?

Freshdesk 🙌 is praised for its ease in managing customer queries, as highlighted by CalendarFix. Users appreciate its user-friendly interface and customization options. However, some criticize the lack of integrations and poor agent experience. Overall, it offers effective helpdesk support with smart automations, though improvements in integration capabilities could enhance its appeal.