ClientZen replaces the slow feedback analysis process with fully automated tagging that you can control. Get real-time reporting on customer issues. Works with Intercom, Zendesk, and 80+ sources.
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ClientZen replaces the slow feedback analysis process with fully automated tagging that you can control. Get real-time reporting on customer issues. Works with Intercom, Zendesk, and 80+ sources.
If you're looking to streamline your feedback analysis and gain a deeper understanding of your customers' needs, ClientZen is a must try.
I remember speaking to @ovidiu_cojocariu years ago about his vision and I'm proud and excited to see how much ClientZen has evolved since then. Fantastic work! 🚀
A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face. Might be also worth it for adding a objective data source for feature prioritisation for the product team.
This is a great product which tackles a real pain point. I'm wondering, if we have our feedback loops with proprietary code, do you have any kind of API to retrieve that data and displaying it in your platform? We don't use no-code tools...
As a Product Manager, I can see how valuable this is for managing customer feedback effectively and getting to actionable insights with minimum effort. Congrats!
I wanted to like this service, but within 2 minutes of using it I experienced a 500 error. Which isn't a big deal It was however a big deal when it is sending thousands of requests to zendesk a minute and breaking all of our systems. Within an hour it sent over 37k requests to our zendesk instance. There was no way to disconnect from the backend and there was also no direct line to contact support. I love the idea, but I am now cautious to try again.
