Canny

Build better products with customer feedback

4.2•19 reviews•

409 followers

Build better products with customer feedback

4.2•19 reviews•

409 followers

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Project management software

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Team collaboration software

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Survey and form builders

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User research

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap. Helping teams listen to their users to build better products. Feedback is the breakfast of champions.

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Canny Launches

Canny Autopilot Put feedback management on Autopilot with powerful AI tools

Launched on May 14th, 2024

Canny Free Everything you need to get started with feedback management

Launched on May 17th, 2022

Canny Changelog Announce your newest product updates

Launched on June 26th, 2019

View all Canny launches

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4.2

Based on 19 reviews

Review Canny?

Canny is praised for its ability to streamline user feedback and prioritize product development. Makers of Recall highlight its role in aligning their roadmap with user needs and maintaining a transparent changelog. My Good Week appreciates the ease of gathering feedback without development effort. Users find Canny effective for organizing feedback and enhancing user-focused development, though some note challenges with duplicate entries and integration. Despite some criticism about public roadmaps, Canny remains a valuable tool for feedback-driven product management.

+16

Summarized with AI

Pros

user feedback collection (8)

feature request tracking (4)

community engagement (3)

customer-driven development (3)

prioritization of updates (2)

public changelog (2)

Pros

Cons

Reviews

All Reviews

Helpful

Owen Doherty

Orca Scan

•1 review

I don't typically leave reviews but i love this product, I've been using Canny personally since the beginning but was recently successful in convincing the rest of the team we need this for our product. It's been a success story since day 2 of implementation. I could never revert to our old ways of capturing feedback. Love this in every way and the great people that support the project!

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2yr ago

Amit

•3 reviews

The worst product and people in history. They're literally just using companies to run free ads on their public sites to get more traffic for themselves. All your data and roadmap is locked in - and oh - all your competitors can see everything in public, along with your customers - of which the noisiest 5% (that pay no money) will complain loudly in public. Anyone who uses a public roadmap is totally screwed.

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3yr ago

Jacques Reulet

Canny

Hey, Amit! I just saw this review, and it sounds like you had a less-than-ideal experience. We definitely could've done a better job communicating our functions as well. I'd be happy to discuss via email, and I'll personally help you get set up if you want to give Canny another shot. Feel free to reach out to me directly. jacques@canny.io Just to clarify a few things here: - We do have an option to remove our minimal "Powered by Canny" branding on our Business plan. - We offer an API as well as CSV exporting to pull your data from Canny when needed. - Private boards are available in Canny to restrict who can view and participate in feedback.

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2yr ago