Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.

Ticket Split 2025 lets you split one multi-issue Zendesk ticket into clear, trackable tickets. Get accurate metrics, organized threads, and built-in security (SOC 2, HIPAA, ISO). No more chaos in your reporting.

Hey Product Hunt! Excited to post our first product on product hunt :) I'm Adi, head of product @ Adelante apps. We’ve been building apps for months, and today’s the day we launch on product hunt for the first time! 🥳 Zendesk Ticket Split is a Zendesk app for Zendesk admins who have multiple - issue Zendesk tickets, and want to organize their CRM and their metrics. Ticket Split 2025 makes it simple to split out separate issues, without the mess Without Ticket Split 2025, teams end up manually creating new tickets, copying content, and linking them together. It works, but it’s slow, error-prone, and throws off your reporting. What you can do with Ticket Split - Split tickets in seconds: Turn any comment into a new, linked ticket - Keep all context: Assignees, requesters, fields, attachments, CCs, and forms - Optional AI suggestions: Co-pilot recommends smart splits, but your agents stay in control - Automatic linking: Tickets are automatically linked for easy navigation - Take a look at the app in action: You can also close tickets - Add a comment explaining why a ticket is being closed, keeping communication clear - Close tickets instantly with two clicks, admins can turn this feature on or off as needed You shouldn’t have to pay per agent just to stay organized. Ticket Split 2025 is priced per account, so you can scale your team without scaling your costs. How do you install? Just install the app and start splitting and closing tickets right away. No setup or configuration required Ticket Split 2025 is built by Adelante, a trusted Zendesk partner behind apps used by leading support teams around the world. Rock-Solid Security We take security seriously, and built this app with enterprise-grade protections from day one. ✅ HIPAA and GDPR compliant ✅ ISO 27001 certified ✅ Hosted on AWS for unmatched reliability ✅ Data encrypted in transit using TLS 1.2+ protocols ✅ Zero long-term storage: Ticket data is processed in real time and immediately deleted ✅ EU data residency options available to meet your compliance requirements FAQ Will the AI split tickets for me? No. When the AI co-pilot is activated, it will recommend optional splits to help your agents work faster. If inactive, the app allows manual splitting. In either case, tickets are only split with agent approval. How long does setup take? Setup is quick and simple, install the app, create an account, and you’re up and running in less than 30 seconds. What if I need help or adjustments? Our support team is here to assist with questions, feedback, or customizations to ensure your workflow is flawless.

Hi Adi& Team, I just came across your product and wanted to say — impressive work! 🙌 If you're looking to get more visibility and reach more early adopters, I’d love to invite you to launch on GoPublicly — our curated launch platform built for indie hackers, developers, and creators. We highlight great products, help you gain traction, and connect you with a like-minded community. It’s super quick to submit and totally free to get started. Would be awesome to see your launch there! Warm regards, Sathish Founder, GoPublicly.

We reconfigured Zendesk chat so you can anonymously chat with our founders - from the app! It's not real-time, but our founders will get back to you by the next business day!

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We reconfigured Zendesk chat so you can anonymously chat with our founders - from the app! It's not real-time, but our founders will get back to you by the next business day!

Zendesk for TikTok Shop improves access to customer assets, enhancing service, comms, and engagement. Inbound messages, including video, product cards, and order cards, appear in Zendesk workbench.

As one of the top customer service ticketing software, Zendesk has enabled us to seamlessly integrate with customer environments and analyze their data, thanks to its robust integration capabilities.

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