Create community forums, customer feedback boards, knowledge bases, roadmap displays, change logs, feature request boards, bug reporting forms, academies, technical documentation hubs, and online events - in one centralised hub that embeds in your application.
Congrats on your launch, Turf team! Gathering customer feedback and building community is a huge challenge in the SaaS space. Looking forward to seeing your future success.
“Congratulations! The community forum feature looks impressive. Is it possible to create different channels for various user groups or departments? And can we set certain discussions to be private?”
Hey PH fam 👋
Today, I'm super excited to bring Turf to the wider tech & startup community around the world! 🌎
Let's zoom out for a bit. Don't you agree that we're living in the golden age of SaaS, with new products popping up daily? And when throw AI into the mix, the sheer number of software products being created around the world is off the charts.
But here's the million-dollar question: when building a product gets this easy, how do you keep your users retained/engaged and coming back for more?
Enter Turf: the in-app community platform built specifically for SaaS companies. 🚀
Why am I so hyped about Turf?
Because I don't think I've seen a community product with THIS MUCH FIREPOWER in recent years. The feature set included is just impressive. You'll have to see for yourself.
The best way I can describe it is: Imagine having a Swiss Army knife for user engagement.
From forums to feedback boards, knowledge bases, roadmaps, change logs, academies - Turf's got it all. And the fun part? It's all wrapped up in a super simple embeddable widget that lives right inside your SaaS app. This was a very novel execution to me when I first saw it.
And there's one additional power feature that stuck with me. Turf isn't just about building communities - it's about measuring their impact. 📊
Turf gives you the analytics to tie community engagement directly to your bottom line. Churn reduction? User activation? Revenue growth? Turf's got you covered.
I recently got a sneak peek of Turf's demo from the founders and it was incredible. The team behind it really gets the unique challenges SaaS companies face. They've been there, done that, and now they're solving a problem we've all been grappling with.
Big shoutout to the Turf team (Olivier & Tim) who are here today 😀
Check out the tool and feel free to drop any comments, questions or suggestions below ⤵️
@thisiskp_ Hey there! Turf sounds like a game-changer for SaaS user engagement. Here are a couple questions to dig deeper:
- Can Turf be customized to match the specific branding and user interface of each SaaS application?
- Does Turf offer a free trial period for SaaS companies to test the platform before committing?
I'm a developer interested in seeing how Turf integrates with existing SaaS applications. If there are opportunities for developers to contribute or explore the API, I'd be interested in learning more. Keep up the great work!
Been looking at Turf and it's purely designed for SaaS companies. Fb groups are dead, I tried discord and grew to 15K but 0 analytics. It's just people with funky gaming names. - My CEO asked.
I couldn't do anything and I wish I found Turf back then.
Good job Turf team and yes, community is the future!
@superminnu For SaaS companies it is really hard to launch on FB groups, Discord, or Slack and drive some organic peer to peer community activity from their user base. Besides the lack of basic features that allow you to properly manage your community (like analytics, as you mentioned), generating community engagement in the first place is a big pain point. SaaS users want to be active in your community when they are using your software in real time or when they have just used it. It is very important to make it as easy as possible for users to participate in the community, in these moments. Besides that you can not centralise any other modules in your community on FB, Discord, or Slack. This creates a lack of incentive to go to your community and means people will be less exposed to your community in the first place. It really comes down to making your community the single meet point for your users.
@andreas_sohns Yes! Thanks. It could also be great for creating subcommunities or gated areas for users on a higher subscription plan or even for partners
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