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Turf

The in-app community platform for SaaS companies
•6 reviews•
677 followers
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What do you think about Turf?

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What do people think of Turf?

The community submitted 6 reviews to tell us what they like about Turf, what Turf can do better, and more.

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Tom Gray
•1 review

Turf is a game changer! Huge congrats, team.

Estefano Oliveira
•1 review

“Congratulations! The community forum feature looks impressive. Is it possible to create different channels for various user groups or departments? And can we set certain discussions to be private?”

Olivier van den Hoogen
Thanks Estefano!! Yes you absolutely can. You can create as many channels as you like and set them to private or public. Hope that helps!
Kinga Superson
•1 review

Congratulations team! I understand it benefits customer engagement and customer satisfaction, but how would we be able to measure the actual impact of the initiative?

Olivier van den Hoogen
Thank you! Based on community activity and engagement together with data that it pulls from your CRM, our analytics provide direct insight into for example: - The number of support cases that are being deflected through your community and/or self-service modules. - Total amount of saved support costs with your community and/or self-service modules. - Customer churn rate of customers who are a community member. - Customer lifetime value (CLV) of customers who are a community member. - The total amount of added customer lifetime value (CLV) by your community initiative.
Rui Teles
•1 review

Nice, congrats on the launch! Can we for example integrate our current roadmap software into the community environment?

Olivier van den Hoogen
Thank you! Yes you can totally do that.
Colin Teubner
•1 review

Congrats on your launch, Turf team! Gathering customer feedback and building community is a huge challenge in the SaaS space. Looking forward to seeing your future success.

Olivier van den Hoogen
Thank you! Appreciate it Colin.
Iryna
•345 reviews

It looks fantastic. Your platform appears to be both versatile and user-centric!

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