Turf reviews

Turf is a game changer! Huge congrats, team.

1yr ago

Colin Teubner

Congrats on your launch, Turf team! Gathering customer feedback and building community is a huge challenge in the SaaS space. Looking forward to seeing your future success.

1yr ago

Turf

Thank you! Appreciate it Colin.

1yr ago

Estefano Oliveira

“Congratulations! The community forum feature looks impressive. Is it possible to create different channels for various user groups or departments? And can we set certain discussions to be private?”

1yr ago

Turf

Thanks Estefano!! Yes you absolutely can. You can create as many channels as you like and set them to private or public. Hope that helps!

1yr ago

Rui Teles

Nice, congrats on the launch! Can we for example integrate our current roadmap software into the community environment?

1yr ago

Turf

Thank you! Yes you can totally do that.

1yr ago

Kinga Superson

Congratulations team! I understand it benefits customer engagement and customer satisfaction, but how would we be able to measure the actual impact of the initiative?

1yr ago

Turf

Thank you! Based on community activity and engagement together with data that it pulls from your CRM, our analytics provide direct insight into for example: - The number of support cases that are being deflected through your community and/or self-service modules. - Total amount of saved support costs with your community and/or self-service modules. - Customer churn rate of customers who are a community member. - Customer lifetime value (CLV) of customers who are a community member. - The total amount of added customer lifetime value (CLV) by your community initiative.