SuperSAT by HiQ

HiQ is launching SuperSAT, which goes above and beyond your traditional CSAT metric by predicting customer satisfaction in real time — interaction by interaction. 🔍 SuperSAT analyzes 100% of customer interactions as they happen, analyzing sentiment, relevancy, and number of replies. 📈 SuperSAT continually updates a customer’s SuperSAT score as the conversation is happening. 👀 SuperSAT peaks into a customer’s evolving sentiment throughout an interaction with the SuperSAT Dashboard. 🌟SuperSAT allows brands to Intervene in tickets or threads as they happen and steer interactions back to positive. SuperSAT is the latest addition to our CX Empowerment Hub! Your support would help us ensure that CS leaders can elevate their CSAT through the power of AI and automation. Get 50% off your first 3 months with code PH50! www.hiq.cx/producthunt

congratulations on the launch great product.

This is such a great idea! I think this is one of the most innovative applications of AI I've seen. Very excited to try it!