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HelpScout

HelpScout

Simple support system, without all the crap you don't need

5.0
•9 reviews•1 shoutout•

7 followers

Visit website
Team collaboration software•Customer support tools
  • Overview
  • Launches12
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© 2025 Product Hunt
Company Info
helpscout.net
HelpScout Info
Launched in 2014View 12 launches
Forum
p/helpscout
Awards
HelpScout was ranked #2 of the day for March 5th, 2014
View all
SocialWellfound

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HelpScout gallery image
HelpScout gallery image

HelpScout Launches

HelpScout Beacon : Live Chat
HelpScout Beacon : Live Chat Beacon is way more than chat

Launched on June 29th, 2018

HelpU by Help Scout
HelpU by Help Scout Deliver better customer service

Launched on September 18th, 2017

Customer Support Salary Calculator
Customer Support Salary Calculator Simple salary calculator for customer support professionals

Launched on May 23rd, 2017

View all HelpScout launches

Do you use HelpScout?

Review HelpScout?

5/5 based on 9 reviews
View all reviews

Maker reviews of HelpScout

Comigo
Jason Curry
Jason Curry
used this to buildComigoComigo
(157 points)
HelpScout offers a customer service platform with shared inbox, knowledge base, and live chat capabilities. It delivers value by streamlining support workflows and improving customer satisfaction through personalized, efficient responses.
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Report
3mo ago
View all HelpScout reviews

Reviews of HelpScout

Kris Aguero
Kris Aguero
•5 reviews

We love using Help Scout to rally up the support related emails we get on a regular basis. We switched over from Google Groups and won't look back!

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Report
7yr ago
Tonx Konecny
Tonx Konecny
Yes Plz Weekly

Yes Plz Weekly

•4 reviews

My last company, Tonx Coffee made great use of Helpscout. It feels like a secret weapon.

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Report
7yr ago
Connor Leech
Connor Leech
•3 reviews

For anyone that works in customer support check this OUT

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Report
6yr ago
View all 9 reviews
This is the 12th launch from HelpScout. View more

HelpScout Beacon : Live Chat

Beacon is way more than chat

Beacon is way more than chat.

Say farewell to overwhelming chat volume, staffing nightmares, and frustrated customers abandoned in chat windows.

HelpScout Beacon : Live Chat gallery image
HelpScout Beacon : Live Chat gallery image
Launch tags:
Messaging•Customer Communication
Launch Team
Afshana Diya
Nick Francis

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