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I was looking for a free support chat for an MVP version of my product, and Chatwoot just ticked all the boxes - Slack integration, continue conversation on email, multiple ways to collect contacts, uncomplicated styling and workflow customizations, everything worked great! Definitely switching to paid.
We like using Chatwoot, really fair price with good technology. Great Zendesk and Intercom alternative for startups.
Cost effective, and it's easy to manage multiple ventures in the user experience. Love it!
