Hey folks, I'm happy to announce 2.0 - a new major version of Chatwoot that improves product stability, adds new features and productivity enhancements, and a complete design overhaul. This release also marks our first Enterprise edition offering. What is Chatwoot? Chatwoot is an open-source, self-hosted customer engagement suite. With Chatwoot, you can view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. What's new in Chatwoot 2.0? 2.0 version ships with an updated dashboard that is completely redesigned for a better user experience. This update ships with many new features, including more communication channels, productivity enhancements, better conversations visibility, re-engagement options, etc. How do we differentiate from other products? 🎡 Omni-channel interface, you don't have to switch between tools. ⚡ Increased productivity using command bar and keyboard shortcuts. 📥 Single dashboard for all your customer data. 📖 Open-source, self-hosted, and privacy compliant.

Congrats on the launch team 🚀 omnichannel customer support software that is open-source. Great USPs, great product 💯

Congratulations @pranavrajs

Congrats on the launch team 🚀

Good luck guys! :)

Look great!

Nice work team 🔥

Interesting!!

Congrats team 🎉

Congrats on the launch! Looks great.

Congrats @webofnithin @pranavrajs , great product , best wishes

@taliambender is this worth a look? Seems cool to implement in the future.

We've been using Chatwoot at Renderro for customer support and user engagement from almost day one. It is a all-in-one tool that does everything you would expect from a chat on your website. The UI is simple and great, onboarding completely painless and features are coming almost every month.

just one comment "very nice platform

Love this folks. All the best :)

Congrats 🚀

this should get way more upvotes, congrats on the launch 💪👏👏

Looks very promising! Congratulations

This is awesome. Congratulations !!!

Congrats