SupportAgent.ai is your AI customer service agent for HelpScout. Connect your account and it will start drafting replies for your support tickets, using previous emails as a knowledge base.
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SupportAgent.ai is your AI customer service agent for HelpScout. Connect your account and it will start drafting replies for your support tickets, using previous emails as a knowledge base.
We've been using this internally for a while now and it's cut hours required to answer support tickets by 70%. A huge time & cost savings. Plus, with each update, it keeps getting better and better. Highly recommend trying it out.
