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Launched on March 20th, 2023
SupportAgent.ai is your AI customer service agent for HelpScout. Connect your account and it will start drafting replies for your support tickets, using previous emails as a knowledge base.
We've been using this internally for a while now and it's cut hours required to answer support tickets by 70%. A huge time & cost savings. Plus, with each update, it keeps getting better and better. Highly recommend trying it out.
