Impressive work Zaher and team. The multilingual transcription and sentiment analysis are particularly standout features. I'm curious, how does CallZen handle complex multilingual dialogues and dialect nuances?
One suggestion: Integrating an AI-driven training module could aid in continuously improving agent performance based on real-time insights. A game-changer for customer interaction analytics indeed!
Thanks Falak for your comments and review! Our solution is fine tuned and finetunable for typical conversational & dialogue settings. We have build this solution in India which is land of multiple languages and multiple dialects of conversation. We have trained our models with hundreds of hours of dialogues to capture the varying nuances of conversational speech. We also provide services for model fine tuning and adaptation for custom conversational settings.
We do have Ai-training module for agents, for coaching existing agents & training new agents post calls. Rolling out the real time insights, real soon! Will keep posted.
Please visit the website: www.callzen.ai and do give it a try of the product.
Congratulations on the launch. I was just looking and exploring some tools in this space to power our sales team. I mean what are the odds right? Will definitely try the product this week. The playground is a great feature. kudos to the dev team. however, I would recommend coming up with a transparent pricing plan atleast for the professional plan. Also please look into the font sizes and font family used for this. Could be better.
Thank you for your congratulations and for considering our product for your sales team! It's great to hear that you've discovered Callzen at just the right time. We're excited for you to give it a try.
We're glad you found the playground feature useful, and we appreciate your kudos to our dev team. Your feedback is valuable, and we'll certainly consider your suggestions. We understand the importance of transparent pricing, and we're actively working on making it even clearer, especially for the professional plan.
Regarding font sizes and family, we're continuously working on improving the user experience, and your input is very helpful. We'll definitely look into making those adjustments to ensure a more comfortable and visually appealing experience.
Thank you again for your thoughtful comments, and we look forward to having you as a part of our Callzen community. If you have any more suggestions or questions as you explore the product, please feel free to share them with us. 😊 #CustomerFeedback #Improvement #UserExperience
Thank you Oendrila for your review!! We greatly appreciate your support and recognition of CallZen's potential in various call center operations. Your experience and encouragement mean a lot to us. If you ever have more insights or questions about CallZen, please feel free to reach out. We are listening! 😊🚀 #CallZenLaunch #CallCenterOps #CustomerExperience
Intriguing concept, CallZen! Streamlining automated call audits and boosting conversational intelligence seems pivotal. How does the AI handle the challenges of understanding diverse regional accents and dialects in calls?
Appreciate your query. This is exactly what we have been trying to solve with CallZen. Our solution is fine tuned and finetunable for typical conversational & dialogue settings.
We have build this solution in India which is land of multiple languages and multiple dialects of conversation. We have trained our models with hundreds of hours of dialogues to capture the varying nuances of conversational speech. We also provide services for model finetuning and adaptation for custom conversational settings
#CallZen #UserLove 😃
Very cool product! I can easily see how this will help thousands of different companies. Love what you've built here and wish you the best of luck moving forward :)
Thank you for your fantastic feedback! We're thrilled to hear that you find our product cool and can see the potential it holds for thousands of companies. Your support and well wishes mean a lot to us.
We're committed to helping businesses improve their customer service and achieve their goals, and comments like yours only motivate us further. If you ever have any suggestions or specific features you'd like to see, please don't hesitate to share them with us. Your input is invaluable in shaping the future of our product.
Thanks again for your kind words and best wishes! 😊🚀 #CustomerService #Innovation #BestWishes
Awesome launch @zaher_abdul_azeez
Will CallZen.AI integrate sentiment analysis into the AI to measure customer satisfaction during calls?
Congratulations on the launch and keep up the great work.
The Semantic Moments Capturing and Multilingual Transcription? Total game-changers. And don't even get me started on the sentiment analysis and agent performance features. I can totally see this tool being a lifesaver for businesses wanting to level up their customer interactions 😇😇
Semantic Moments Capturing and Multilingual Transcription are indeed total game-changers. These features are designed to help businesses better understand and serve their customers in a more efficient and personalized way. And you're right, the sentiment analysis and agent performance features are another level of awesomeness, helping companies fine-tune their customer interactions.
We're dedicated to making Callzen a true lifesaver for businesses aiming to elevate their customer service game. Thanks for your amazing feedback and for recognizing the value of our key features! If you have any more insights or suggestions, feel free to share. Your support is what keeps us inspired and driven. 😊
#CustomerService #Innovation #BusinessSuccess
