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What do you think about ConvoZen.AI?

Leave a review for the community

What do people think of ConvoZen.AI?

The community submitted 13 reviews to tell us what they like about ConvoZen.AI, what ConvoZen.AI can do better, and more.

4.9/5All time (13 reviews)

1/5

Recently (0 reviews)

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Falak Naz Khan

•42 reviews

Impressive work Zaher and team. The multilingual transcription and sentiment analysis are particularly standout features. I'm curious, how does CallZen handle complex multilingual dialogues and dialect nuances? One suggestion: Integrating an AI-driven training module could aid in continuously improving agent performance based on real-time insights. A game-changer for customer interaction analytics indeed!

1yr ago

Anthony Green

OpenRep

•51 reviews

CallZen.AI is taking customer success to the next level! 🚀 The idea of using Analytics GPT for contact centers is genius. Automated call audits, agent performance, and conversational intelligence in one platform? Sign me up!

1yr ago

Oendrila Roy

Brokenatom

•2 reviews

Exceptional AI-driven Conversational Analytics tool!

1yr ago

Muhammed Salih

•1 review

From whatever I have seen of Callzen, it seems to be a revelation in the customer service domain. The conversational analytics it provides seem to be very precise and it is able to capture critical insights very well, that too across multiple languages (I have tried for English, Hindi and Tamil). Kudos to the team for making this wonderful product. Looking forward to more features getting added.

1yr ago

Umed Singh

•1 review

Love this product cause, it will revolutionize the customer experience

1yr ago

Amit Sharma

•1 review

Very good for call centre productivity management

1yr ago

Gus Oliveira

•37 reviews

Awesome launch @zaher_abdul_azeez Will CallZen.AI integrate sentiment analysis into the AI to measure customer satisfaction during calls? Congratulations on the launch and keep up the great work.

1yr ago

Deniz

•71 reviews

The Semantic Moments Capturing and Multilingual Transcription? Total game-changers. And don't even get me started on the sentiment analysis and agent performance features. I can totally see this tool being a lifesaver for businesses wanting to level up their customer interactions 😇😇

1yr ago

John

•5 reviews

The Conversational Analytics tool is awesome and inspiring, which helps to track & report valuable insights from conversations to understand customer feedback and agent performance. This is best AI in conversation

1yr ago

Anna Mykhailova

Pitchel

•23 reviews

Intriguing concept, CallZen! Streamlining automated call audits and boosting conversational intelligence seems pivotal. How does the AI handle the challenges of understanding diverse regional accents and dialects in calls?

1yr ago