Arrows helps you scale your customer onboarding process with collaborative action plans. Our best-in-class HubSpot integration keeps customers moving forward, from handoff to successful rollout. This helps your team run more efficiently, effectively, and without distraction. Learn where customers get stuck, which customers are falling behind, and where you can make improvements.

Collaborative customer-facing action plans (e.g. project management w/ external clients) connected to your onboarding pipeline in HubSpot. 💪 Scale your process without more people 🤩 Deliver an exceptional customer experience 👀 Increase visibility & reporting

👋 Hey Product Hunters, Daniel here, co-founder and CEO of Arrows. My co-founder Benedict and I started working on Arrows in 2020. Last year, in 2022, we made a massive decision to delete 1/3 of our product (the internal dashboard) and replaced it with a HubSpot app. Why do that? It became clear to us that building CRM-first was the right move for the product. Customers want their data in one place, and for B2B companies that’s the CRM. HubSpot is growing fast, especially amongst startups, so we knew we had to start there. Back in the spring, HubSpot Ventures invested in Arrows. We’ve spent the past 6 months totally rebuilding our HubSpot integration from the ground-up based on everything we learned from our first year on the platform. It’s truly best-in-class. ⛔️ The Problem Your customers are struggling to go-live with your product, and your customer success team is struggling to keep up + getting burnt out. On top of that, you want to double+ how many customer you have, but you can’t afford to double your team’s headcount. Why is the onboarding process breaking? Because today your team is sending long email threads, traditional project management tools, spreadsheets, and documents. All of these are not built for external customers, are immediately out-of-date, and *don’t sync data back to HubSpot*. Instead, just send Arrows. 💬 “There was one customer where there were ~24 emails between signing the contract and just scheduling the kickoff meeting… Who should be there? What is the agenda? All those different things. And now, with the new customer, I just send them this link. They book it. They do this thing. They immediately see what is going to happen during the kickoff meeting. Zero emails. I love it.” ✅ The Solution 📈 Arrows connects to HubSpot pipelines to move customers through the onboarding and implementation process faster while enabling deeper adoption of workflows and dashboards with real-time data. 🔌 What do I get inside HubSpot? HubSpot is the connected platform where your team manages their internal process and data about customers. Arrows gives your GTM teams visibility and alignment to make customers successful across all stages of the journey. 🆕 New Arrows features for HubSpot: 🚨 Add customer-facing plans to HubSpot Deals, Tickets, or Custom Objects 🔌 Sync 35+ datapoints in real-time from Arrows to HubSpot properties 📇 Use dynamic text from any HubSpot property in your customer-facing plans 💌 Capture information from customers with forms that sync to HubSpot properties ✅ Automatically complete Arrows tasks using HubSpot data 🔀 Dynamically hide/show tasks based on HubSpot properties ⏳ Track onboarding engagement in the HubSpot activity timeline 🤖 Enable automation using Arrows workflow actions 📊 Use onboarding data in your HubSpot reports and dashboards 🏷️ Show real-time onboarding data on your HubSpot pipelines 😺 Can’t wait to hear what you think!

I'm excited to hunt Arrows for HubSpot – they make collaborative customer-facing action plans that connect to onboarding pipelines in HubSpot. Recently I tweeted "HubSpot has slowly but surely built a CRM platform that competes not only with Salesforce but also Saleforce’s entire eco-system." It's encouraging to see companies like Arrows aligning GTM teams around making customers successful in the tool they already use. In this case, HubSpot, a platform that has stood up against the test of time.

Been using Arrows since day #1 at @sparkloophq to power GTM for our sales and customer success teams. The HubSpot integration is amazing, and it has made a huge difference to shortening our sales and onboarding cycles for high-volume customers. Huge fan!

@sparkloophq @louisnicholls_ appreciate you since day 1!! Remember when you signed up. Before we ever launched on product hunt the first time.

Stuart Balcombe and the team do a phenomenal job with their hyper value packed content. Arrows is a super useful tool for leveraging hubspot for post sales management and customer onboarding. Being able to manage onboarding tasks directly from the deal record in your Hubspot makes life so much easier

Onboarding is on point with Arrows

Huge fan of Arrows. Customer onboarding is an incredibly under appreciated step in the customer life cycle and Arrows ensures you nail that process with work flows, collaborative actions plans, tracking - all seamlessly integrated with your HubSpot instance.