ScopeAI

Track product feedback from customer conversations.

10 followers

Track product feedback from customer conversations.

10 followers

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Customer support tools

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AI Metrics and Evaluation

Organizing product feedback can be manual and time-consuming - ScopeAI tracks bugs and feature requests to help product teams make better business decisions.

This is the 2nd launch from ScopeAI. View more

ScopeAI 2.0

Track product feedback from customer conversations using NLP

Track valuable product feedback faster. Leverage NLP to save bugs and feature requests as they come in through emails, reviews and chat.

Launch tags:

Productivity•User Experience•SaaS

Launch Team

Natalie Abeysena

ScopeAI

Maker

Hey PH! Huge thanks to @katmanalac for hunting us :) We’re excited to announce some updates! ScopeAI uses NLP to make it easier for teams to keep track of product feedback coming from customer conversations. How it works: -Connect ScopeAI to communication channels (Zendesk, Intercom, Salesforce, etc.) -Add a bug or feature request to ScopeAI -NLP algorithms find all conversations where users are mentioning the request -Track if a request is getting better or worse as ScopeAI adds new incoming feedback We take the manual work out of looking through feedback so you can focus on prioritizing and building out your roadmap! Sign-up to get 10% off any plan, valid until August 16th, no code needed for Product Hunters! Excited to hear your thoughts and feedback! 🤗

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6yr ago

Mitchell Jones

Lendtable

Having something like Scope when I was a PM would have saved me so much time getting to the insights I needed to make great product decisions! Love the product!

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6yr ago

Jon Goldsmith

Tetra iOS

Processing feedback into tickets is one of my least favorite parts of PMing, so this seems like it could be a huge time-saver. @natalieabeysena does Scope help de-duplicate requests when you add them?

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6yr ago

Natalie Abeysena

ScopeAI

Maker

@imjgoldsmith Ya we do! If someone adds a request that's been added before, ScopeAI will merge them!

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6yr ago