Papercups

Open source Intercom Alternative

17 followers

Open source Intercom Alternative

17 followers

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Customer support tools

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Messaging apps

Papercups is an open-source live customer chat app written in Elixir. We offer a self-hosted alternative to Intercom for companies that are security & privacy conscientious. We're starting with chat, but long term, we want to handle all customer messaging.

This is the 5th launch from Papercups. View more

Papercups: Shared Inbox

Reply to Emails, Chat, and SMS from Slack

Papercups shared inbox allows you to forward emails, SMS and live chat into Papercups, and reply from Slack, our dashboard, or our mobile app. Respond to any conversation from where your team works.

Free Options

Launch Team

Kam Leung

Papercups EU

Maker

Hey everyone! Kam and Alex here. We founded Papercups a little over a year ago and wanted to provide an open source alternative to customer support tools like Intercom and Zendesk. We've recently launched one of our most asked for features: email support. Now in addition to chat and SMS, you can also respond to customer emails directly from our Papercups dashboard or Slack. Simply create a new forwarding address from Papercups and route any emails directly to it. We have over 2,000 users on Papercups and hundreds of thousands of customer messages sent and we hope to send millions more! For a limited time we are offering a Papercups deal with our Product Hunt launch to get 30% off of our Team and Lite plan for the next year. Just email us at hello@papercups and we'll send over redemption instructions.

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4yr ago

Stepan Parunashvili

Consistent Fitness

Love the slack integration. It's a seemingly small step, but it makes it so customers are right with you, like a team mate, where you already spend most of your time. Great work team!

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4yr ago