Intellecta is trained on your company's data and uses GPT models to respond to customer inquiries across various platforms, such as chat, social media, and email. It's like having your own chat gpt.
Seems interesting but always wary of autoresponders of any kind as it can feel impersonal. How do you avoid hallucinations or edge cases of questions that are outside the scope of the product? My first impressions here:
It's a game-changer for customer service, harnessing the power of AI to offer personalized and responsive support across multiple channels. 💡🤖
how does Intellecta ensure continual learning and updating of its knowledge base to keep up with ever-evolving customer needs and company information?
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