This is the 4th launch from Chatwoot. View more

Chatwoot 2.0

Open source self-hosted customer engagement suite

Chatwoot is an open-source, self-hosted customer engagement suite. With Chatwoot, you can view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile.

Free Options

Launch tags:

Open Source•Customer Communication•SaaS

Launch Team

Pranav Raj S

Chatwoot

Maker

Hey folks, I'm happy to announce 2.0 - a new major version of Chatwoot that improves product stability, adds new features and productivity enhancements, and a complete design overhaul. This release also marks our first Enterprise edition offering. What is Chatwoot? Chatwoot is an open-source, self-hosted customer engagement suite. With Chatwoot, you can view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. What's new in Chatwoot 2.0? 2.0 version ships with an updated dashboard that is completely redesigned for a better user experience. This update ships with many new features, including more communication channels, productivity enhancements, better conversations visibility, re-engagement options, etc. How do we differentiate from other products? 🎡 Omni-channel interface, you don't have to switch between tools. ⚡ Increased productivity using command bar and keyboard shortcuts. 📥 Single dashboard for all your customer data. 📖 Open-source, self-hosted, and privacy compliant.

Report

3yr ago

Devluc

HTMLrev

@pranavrajs An awesome suite for powering up marketing in companies. Congratulations Pranav and to your entire team. A big salute to my friend @fayaz_aralikatti . Good luck with the launch

Report

3yr ago

Fayaz Ahmed

Free DALLE-3 Avatar Generator

Maker

Thanks Lucian

Report

3yr ago

Jai

@pranavrajs So the pot got sweeter ! Nice :)

Report

3yr ago

Musharof Chowdhury

Lineicons

Congrats on the launch team 🚀 omnichannel customer support software that is open-source. Great USPs, great product 💯

Report

3yr ago

Pranav Raj S

Chatwoot

Maker

@musharofchy Thanks 🙌

Report

3yr ago

Afnan AF

Congratulations @pranavrajs

Report

3yr ago

Pranav Raj S

Chatwoot

Maker

@attaulla_faniband Thanks 🙌

Report

3yr ago

Chatwoot Launches

Chatwoot 2.0 Open source self-hosted customer engagement suite

Launched on December 9th, 2021

Chatwoot Open-source alternative to Intercom & Zendesk

Launched on February 24th, 2021

Chatwoot One powerful dashboard to engage your customers.

Launched on November 18th, 2019

View all Chatwoot launches

Do you use Chatwoot?

Review Chatwoot?

4.8/5 based on 39 reviews

View all reviews

Maker reviews of Chatwoot

Pierre-Yves Dubreucq

used this to build Sweego

Sweego

(344 points)

We keep contact with our customers

Report

8mo ago

Pierre-Yves Dubreucq

used this to build Sweego

Sweego

(185 points)

We use chatwoot for ticketing and collect feedbacks.

Report

1yr ago

Reviews of Chatwoot

Denis Kurilov

•1 review

I was looking for a free support chat for an MVP version of my product, and Chatwoot just ticked all the boxes - Slack integration, continue conversation on email, multiple ways to collect contacts, uncomplicated styling and workflow customizations, everything worked great! Definitely switching to paid.

Report

7mo ago