Chatwoot

Delightful customer relationships, at scale

56 followers

Team collaboration software•Customer support tools

A simple and elegant live chat software for your business. Built 100% open-source with a lot of love from the community.

This is the 4th launch from Chatwoot. View more

Chatwoot 2.0

Open source self-hosted customer engagement suite

Chatwoot is an open-source, self-hosted customer engagement suite. With Chatwoot, you can view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile.

Free Options

Launch tags:

Open Source•Customer Communication•SaaS

Launch Team

Pranav Raj S

Chatwoot

Maker

Hey folks, I'm happy to announce 2.0 - a new major version of Chatwoot that improves product stability, adds new features and productivity enhancements, and a complete design overhaul. This release also marks our first Enterprise edition offering. What is Chatwoot? Chatwoot is an open-source, self-hosted customer engagement suite. With Chatwoot, you can view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. What's new in Chatwoot 2.0? 2.0 version ships with an updated dashboard that is completely redesigned for a better user experience. This update ships with many new features, including more communication channels, productivity enhancements, better conversations visibility, re-engagement options, etc. How do we differentiate from other products? 🎡 Omni-channel interface, you don't have to switch between tools. ⚡ Increased productivity using command bar and keyboard shortcuts. 📥 Single dashboard for all your customer data. 📖 Open-source, self-hosted, and privacy compliant.

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3yr ago

Devluc

HTMLrev

@pranavrajs An awesome suite for powering up marketing in companies. Congratulations Pranav and to your entire team. A big salute to my friend @fayaz_aralikatti . Good luck with the launch

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3yr ago

Fayaz Ahmed

Free DALLE-3 Avatar Generator

Maker

Thanks Lucian

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3yr ago

Jai

@pranavrajs So the pot got sweeter ! Nice :)

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3yr ago

Musharof Chowdhury

Lineicons

Congrats on the launch team 🚀 omnichannel customer support software that is open-source. Great USPs, great product 💯

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3yr ago

Pranav Raj S

Chatwoot

Maker

@musharofchy Thanks 🙌

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3yr ago

Afnan AF

Congratulations @pranavrajs

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3yr ago

Pranav Raj S

Chatwoot

Maker

@attaulla_faniband Thanks 🙌

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3yr ago

Chatwoot Launches

Chatwoot 2.0 Open source self-hosted customer engagement suite

Launched on December 9th, 2021

Chatwoot Open-source alternative to Intercom & Zendesk

Launched on February 24th, 2021

Chatwoot One powerful dashboard to engage your customers.

Launched on November 18th, 2019

View all Chatwoot launches

Do you use Chatwoot?

4.8

Based on 11 reviews

Review Chatwoot?

Chatwoot is praised for its open-source nature and effective customer relationship management. Users appreciate its Slack integration, email continuation, and customization options. It's seen as a cost-effective alternative to Zendesk and Intercom, with a user-friendly interface and mobile app. However, some users report connectivity issues. Makers from Sweego highlight its utility for maintaining customer contact and feedback collection. Overall, Chatwoot is valued for its simplicity, scalability, and affordability, making it a strong choice for startups.

Summarized with AI

Pros

cost effective (3)

contact management (2)

Reviews

Helpful

Denis Kurilov

•1 review

I was looking for a free support chat for an MVP version of my product, and Chatwoot just ticked all the boxes - Slack integration, continue conversation on email, multiple ways to collect contacts, uncomplicated styling and workflow customizations, everything worked great! Definitely switching to paid.

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8mo ago