Follow-up: I made a lightweight feedback widget just for SaaS trials

A few weeks ago I posted here asking how other SaaS founders figure out why trial users don’t convert.

The replies hit home — especially the frustration with silence. People vanish before you know if they were serious, and by the time you ask, it’s too late.

That convo stuck with me. So I spent the last few weeks building a small MVP widget to solve that exact pain — just me, trying to ship something focused and useful.

It’s called Quala: a lightweight feedback widget that’s purpose-built for SaaS trials.

🧠 Smart triggers (e.g. Day 3, after missing key features)

✍️ Trial-specific questions you can edit from a dashboard

⚡ Real-time updates — no need to redeploy code

The idea is to catch feedback while it still matters, instead of after the user is gone.

Here’s the link if you're curious: https://www.getquala.xyz

I’m still iterating on this MVP, so I’d really appreciate your honest take — does this feel useful, or am I overcomplicating it? Any feedback or ideas welcome!