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AI-powered marketing automation, customer data & analytics
Nicolas Grenié

Autopilot Annotate & Collaborate — Marketing automation with your whole team on the same page

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The only marketing automation software that brings your whole team together with a Google Docs-like experience. Collaborate, brainstorm, design, annotate, and implement the ultimate customer journey from anywhere in the world.

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Nicolas Grenié
Today, a lot of companies are building complex workflow to automate their marketing campaigns. At Typeform, we are happy user of Autopilot. It help us run onboarding experiences and optimise when we should followup with users. I am very excited by this new feature offered by Autopilot: Annote and Collaborate. It let's document the flows you've built. How many times have you opened Marketo trying to understand what your colleague have done? This is not happening here as they have left notes and comments on the flow. You should definitively check it out ;)
Michael Sharkey
Hi Nicolas Thanks for hunting us! We’re really excited to show off the Annotate and Collaborate feature. This all started with a simple idea: what if marketing automation software could be as easy as drawing on a whiteboard? We already had the visual canvas for customer journeys, so we created a way for teams across an organization to work in real time to give context to, and feedback on those journeys by using annotations, text, stickers, images and emoji. This new functionality enables you to: Collaborate with your team members in real-time; Visualize ideas and bring context to journeys; Increase productivity with new keyboard shortcuts; and Share your best work with others outside of Autopilot I would love to hear what people think and I’m more than happy to answer any questions! https://www.autopilothq.com/feat...
Shreyaa Ratra
@michaelsharkey - If you are planning to do B2B sales, how about targeting : a) Funded companies - They will grow their marketing teams. And will make sense for them to use your product. b) Companies who are hiring in marketing department - email marketing, social media manager. Since they are hiring, it means they are growing and it will be useful for them to target such products.
✨Lauralynn Stubler✨

I love this so much. The second I saw it when I logged in I started using it. Being able to label my journeys and make notes next to the shapes means I can now pass off a project without having to document things outside of Autopilot.

Pros:

I don't know of any other email marketing tool that has this. Being able to make notes on the canvas is a game-changer.

Cons:

None that I can tell so far.

Michael Sharkey
Thanks for the review Lauralynn. This kind of feedback from our customers is what makes all the hard work to build this feature more than worth it!
Maheshwar

I wish it would allow me to quickly add a thought --- as a quote or alert or fyi -- like drag and drop a thought bubble and start typing into it. As opposed to having to drag and drop multiple elements, say a circle for the shape, and a title for the text..then having to ensure they all fit in together which becomes a repetitive task everytime you type.. as the text spills out of the circle...

Pros:

Love the idea - makes me wonder of why so many products think of collaboration/communication in a boring way as opposed to this natural way

Cons:

Implementation - though there are a lot of options, not very easy to quickly add a quick note in a thoughtcloud or alert

Michael Sharkey
Thanks for the review Maheshwar and for the feedback- a thought bubble is a great idea!
KJ Prince
This looks great and is much needed, I've been using funnelytics.io to solve a similar problem though that's not it's primary purpose
Javier Dominguez

I love how you can insert emojis to share your opinion, and the stickers are seriously a LOL - keep it up Autopilot!

Pros:

Creates powerful customer journeys by making sure all teams as customer success, sales and marketing are aligned and collaborating.

Cons:

No that I can' think of

Michael Sharkey
Thanks Javier!
Matt Woodward
An awesome addition to a great platform! As a SaaS product developer / owner, AutoPilot is a no-brainer and allows us infinite flexibility & freedom to build out our customer marketing journey's. We use a combination of the Autopilot API to dynamically feed in customer info from our platform and then supplement this with using the awesome AutoPilot UI to collaborate on creating the required journeys. Keep up the awesome work guys! @chrissharkey @michaelsharkey @ipetersharkey
Laura Haines
Hi Autopilot Team Great work with this new feature. Another great step towards acknowledging and serving the collaborative nature of your users. Well done!
Michael Sharkey
@laura_haines_typeform Thanks Laura! Modern workforces have been moving towards a more collaborative model with teams working in different spaces and across different timezones. We believe marketing software should enable this collaboration, rather than restrict it.
Kory Leung

The annotate feature helps me comment on journeys so I can come back to them at any time, understand the flow and pick up where I left off.

Before this feature, Autopilot's visual canvas was easy to use and simple, but now the annotations, stickers and emoji offer a whole new level of collaboration. I haven't seen anything like it on the market and it ticks all my boxes when it comes to marketing automation software.

Pros:

The new feature has helped me to design customer journeys with my whole team. I can easily add anyone to a journey and get their feedback

Cons:

I haven't experienced any cons with this feature so far

Casper Ackermann
Complete game changer for marketing automation teams looking to scale businesses! Great job guys and girls 🚀
Ellen de Vries

Autopilot is the perfect platform for visual people, and Annotate is certainly is in keeping with this: it's both practical and playful.

In the past, I would often look back at Journeys and struggle to recall why I'd set a certain Condition. Being able to write notes means I can keep track of this, and plot out future additions to a Journey, that I don't necessarily have time to add then and there.

It's been particularly helpful when tracking time elapsed between a contact entering a journey and a particular Action. For this reason in particular, it would be great if it were possible to have Annotate visible in Live Mode.

Pros:

A fun, visual way to add 'mental notes' for yourself or messages to share with your team.

Cons:

I would love if Annotate was visible in 'Live Mode', to avoid having to toggle back to Canvas to refer to notes.