The only marketing automation software that brings your whole team together with a Google Docs-like experience. Collaborate, brainstorm, design, annotate, and implement the ultimate customer journey from anywhere in the world.
I love this so much. The second I saw it when I logged in I started using it. Being able to label my journeys and make notes next to the shapes means I can now pass off a project without having to document things outside of Autopilot.
Pros:I don't know of any other email marketing tool that has this. Being able to make notes on the canvas is a game-changer.
Cons:None that I can tell so far.
I wish it would allow me to quickly add a thought --- as a quote or alert or fyi -- like drag and drop a thought bubble and start typing into it. As opposed to having to drag and drop multiple elements, say a circle for the shape, and a title for the text..then having to ensure they all fit in together which becomes a repetitive task everytime you type.. as the text spills out of the circle...
Pros:Love the idea - makes me wonder of why so many products think of collaboration/communication in a boring way as opposed to this natural way
Cons:Implementation - though there are a lot of options, not very easy to quickly add a quick note in a thoughtcloud or alert
I love how you can insert emojis to share your opinion, and the stickers are seriously a LOL - keep it up Autopilot!
Pros:Creates powerful customer journeys by making sure all teams as customer success, sales and marketing are aligned and collaborating.
Cons:No that I can' think of
The annotate feature helps me comment on journeys so I can come back to them at any time, understand the flow and pick up where I left off.
Before this feature, Autopilot's visual canvas was easy to use and simple, but now the annotations, stickers and emoji offer a whole new level of collaboration. I haven't seen anything like it on the market and it ticks all my boxes when it comes to marketing automation software.
Pros:The new feature has helped me to design customer journeys with my whole team. I can easily add anyone to a journey and get their feedback
Cons:I haven't experienced any cons with this feature so far
Autopilot is the perfect platform for visual people, and Annotate is certainly is in keeping with this: it's both practical and playful.
In the past, I would often look back at Journeys and struggle to recall why I'd set a certain Condition. Being able to write notes means I can keep track of this, and plot out future additions to a Journey, that I don't necessarily have time to add then and there.
It's been particularly helpful when tracking time elapsed between a contact entering a journey and a particular Action. For this reason in particular, it would be great if it were possible to have Annotate visible in Live Mode.
Pros:A fun, visual way to add 'mental notes' for yourself or messages to share with your team.
Cons:I would love if Annotate was visible in 'Live Mode', to avoid having to toggle back to Canvas to refer to notes.
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