An expanding library of industry-best customer journey templates. Users can search by category, industry or use case and with a single click bring those templates into their account. For those who don’t use Autopilot, the templates still provide insight into how some of the top companies around the world manage their marketing automation strategy.

The only marketing automation software that brings your whole team together with a Google Docs-like experience. Collaborate, brainstorm, design, annotate, and implement the ultimate customer journey from anywhere in the world.

Talk helps your company have personalized, two-way conversations with customers at scale. Consolidate messages from across channels, get customer data surfaced directly, engage via live chat with voice & screenshare, get AI-suggested replies, and more.