Kraftful saves product builders hundreds of hours by using AI to analyze user feedback in one place. Identify your highest priority product improvements, write JIRA tickets, and use ChatGPT to uncover deeper insights ✨
Try it out on kraftful.com
Hey Product Hunters! 👋
Excited to launch the Kraftful Copilot for product builders. Huge kudos to our YC partner, @mwseibel, for championing Kraftful and YC's invaluable support 🙌
At the heart of every great product is the user. Kraftful Copilot makes ✨magic✨ happen – empowering product builders to listen to millions of users in just minutes and seamlessly integrate that feedback into their work. This magic has propelled Kraftful to become the leading AI tool for product builders.
Since our beta launch a few months ago, Kraftful has been adopted by thousands of product teams from Google, Microsoft, Meta, Netflix, Canva, Dropbox, Atlassian, LinkedIn, Oracle, and many many more 🔥
Kraftful users have provided invaluable feedback, rigorously testing our product. They've built comprehensive feedback repositories in Kraftful, analyzing over 13M pieces of user feedback. Kraftful copilot saved them a whopping 100,000 hours of manual digging around in interviews, app reviews, support tickets, and other digital nooks and crannies.
Today, we're thrilled to unveil a comprehensive solution for product builders, allowing you to:
✅ Connect feedback from 30+ sources, including app stores, Zendesk, Intercom, and really anywhere users might give you an earful!
👀 Explore actionable summaries of user feedback
💌 Receive weekly insights in your mailbox and share with your team in Slack
🤖 Automatically sync new feedback for daily, weekly, and monthly summaries so that nothing slips through the cracks
💡 Uncover deeper insights through follow-up conversation with Kraftful copilot
📝 Whip up AI-written user stories with acceptance criteria and instantly sync them to Jira or post to Linear, Trello, or wherever you track your dev work
Give it a try. We're all ears for your thoughts – the good, the bad, and 🇸🇪the power ugly🇸🇪
Feedback is one of the most important things in building a brand. Great to see a product that helps with understanding the user's point of view and makes it easier to get better and implement changes. Congrats on todays launch!
Congratulations Team Kraftful on your remarkable launch on Producthunt! Your ingenious utilization of AI to centralize user feedback and streamline product improvements is a game-changer. How about integrating a feature where the AI predicts future trends based on the feedback analysis? It could provide product builders with foresights to stay ahead of their game. Looking forward to witnessing your continuous growth and innovation. Keep up the exceptional work!
This looks like a game-changing tool for product builders! I'm impressed by the impressive lineup of tech giants like Google, Microsoft, Meta, and others who have adopted Kraftful so early into its launch. I'm curious about the AI-written user stories feature. Could you provide more details on how Kraftful creates these user stories and how accurate they are? Are there any customization options for these summaries and user stories based on specific product types or audiences?
@jasdeep_chhabra Not yet! But we have received some great feedback for our user stories, including customization options! It's definitely on our roadmap.
Hi @jasdeep_chhabra thanks so much for your support! We create user stories based on the feedback that you connect to Kraftful. You are able to select the issues that you want to create user stories for and then user stories will be created.
We know that every product team functions a bit different, so customization is on the roadmap, but for now we have a pretty standard feature. You can export them into Jira or CSV files and customize them there though!
Looking forward to keeping in touch!
I've been looking for a powerful user feedback analytics tool for ages, and it is so obvious that new LLMs can incredibly simplify and accelerate discovery! Following Kraftful for a while. What is still missing for me as a PM of an early stage startup is a way to structure and prioritise the feedback generated. Any plans on adding this? E.g. feedback hierarchies, OSTs, scoring with e.g. RICE etc?
Thanks @fantivecreations! Great feedback. Definitely more in the pipeline for prioritization. Our prevalence report is the first step in that direction.
We’re using Kraftful for all our customer research and our VP Product cannot already imagine life without it.
One of the best AI application cases I have ever seen.
Kraftgul has been doing amazing things for the product space! From the ChatGPT plugin to this incredible suite of tools, it's been super excited watching Kraftful grow.
Congratulations on the launch, Yana & the whole team! Handy product at first sight. We'll be happy to give it a try:D Analyzing user feedback from different sources is extremely time-consuming, so it sounds like a great deal 🚀.
Congratulations ✨ to the team building this wonderful product @ Kraftful. You are one of the few companys finding extremely practical ways to introduce AI into a product, without doing it for the sake of novelty or to "jump on a trend". Kraftul helps you sift through huge amounts of user data to find the nuggets that help pave the way for new product opportunities💡.
I hope Kraftul continues to succeed with their amibitious yet very exciting roadmap! I wish them all 🇸🇪 'the power' 🇸🇪 they need going forward.
@fmorton Thanks Fergus! This has been my personal pain point as a PM and I'm so happy the technology is finally there to solve it. So much work ahead! 🙏
Congrats on the launch @yanaw. I’m very impressed by the velocity of your team and how well you adapted the product over the years to help users make sense of all the feedback they get. Keep it on 🚀
Great question @sentry_co! Our customers are noticing that certain minority issues that wouldn't be discoverable via traditional analytics. For example, when applied to app store reviews for various apps, dating apps tend to get complaints from racial and ethnic minorities getting less good matches. Since they are minorities, their usage patterns were likely lost when the product teams studied analytics to try to optimize the product. But an analysis of qualitative feedback can pick up on those sort of issues to help mitigate them from happening in the future.
Hey there! Just wanted to say congrats on the launch of Kraftful - it's seriously impressive! This tool seems perfect for product builders looking to navigate their journey with ease. I can already imagine how it could simplify things like prototyping and user testing. By the way, were there any particular user feedback or insights that helped shape its development? Keep up the amazing work, and congrats again!
@naveed_rehman thank you so much! @yanaw led product teams before building Kraftful and said that this is the product that she dreamed about.
Our original use case was around iOS & Android app store reviews, but look how far we've come! ✨
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