What's your most successful user onboarding innovation that significantly improved retention?"
Seungwoo Jang
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Ulysse Renaud@ulysse_renaud
I think what worked best for me was a highly personalized onboarding experience.
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My most successful innovation was introducing an interactive onboarding process.
I tested a gamified approach with badges for onboarding milestones, and it created a sense of achievement.
Personalizing the first email after sign-up with a clear next step made a world of difference for me.
My biggest improvement came from simplifying the sign-up process while offering a clear value proposition early on, followed by a short interactive demo.
Found that highlighting the value of my product early in the onboarding journey made a huge difference
The most successful innovation was implementing an in-app onboarding coach who offered guidance at every step.