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Warning: Unreliable and Possibly a Scam!
I initially used Weava as a free tool for a couple of months and decided to give the premium features a try. My intention was to subscribe for one month, but due to an issue during registration, I was charged for an entire year. I immediately contacted their support to correct this mistake and downgrade my subscription—but I never received any response.
Over the past month, I’ve sent multiple support requests and follow-up emails. Not a single one has been answered. To make matters worse, I’ve also encountered serious issues with the software itself:
Folders and highlights randomly disappear from the dashboard.
The tool is unreliable for saving and organizing data, defeating its core purpose.
For a free tool, Weava might be acceptable, but this is NOT a product ready to sell. A proper product starts with reliable customer support, and here, there is absolutely none.
I will update this review with screenshots of multiple emails I have sent to their support team to show how unresponsive and unprofessional they have been.
If you value your time, data, and money, stay away from Weava.
