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Twenty is praised for its affordability, adaptability, and open-source nature, making it a strong alternative to complex and costly CRMs like Salesforce and HubSpot. Users appreciate its clean, intuitive interface and the rapid development pace, with the core team actively engaging with the community. The platform's community-driven approach and emphasis on extensibility allow businesses to customize their CRM experience, avoiding vendor lock-in. While some users note the learning curve of self-hosting, Twenty offers a compelling solution for those seeking control and customization.
