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Tidio

Tidio

Tidio- live chat boosted with bots

5.0•10 reviews•

224 followers

Tidio- live chat boosted with bots

5.0•10 reviews•

224 followers

Visit website
Customer support tools
•
Automation tools
•
AI Chatbots
Tidio Live Chat is a live chat service which allows you to communicate with your customers easily, also with the help of chatbots. A feature-rich free version with paid upgrades available pending your need.
  • Overview
  • Launches3
  • Reviews10
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Company Info
tidio.com
Tidio Info
Launched in 2019View 3 launches
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p/tidio-2
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Tidio reviews

The community submitted 10 reviews to tell us what they like about Tidio, what Tidio can do better, and more.

5.0
Based on 10 reviews
Review Tidio?

Tidio is praised for its comprehensive features and affordability, making it a top choice for enhancing customer service. Users appreciate its intuitive interface, seamless installation, and robust support options. The platform is noted for its effective response management and AI-generated responses, which significantly boost team performance. A maker from Extra Blu highlights its extensive features, though they mention the cost. Overall, Tidio is recommended for businesses seeking to improve real-time customer engagement efficiently.

Arjan PanesarSteven JacobsMichal Kaczor
+7
Summarized with AI
Pros
Cons
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Pros
affordable solution (2)
real-time customer support (2)
Founder Reviews (1)
Extra Blu
Arjan Panesar
Arjan Panesar
used Tidio to buildExtra BluExtra Blu
(58 points)
Pretty comprehensive set of features - although it's pretty expensive.
Report
1yr ago
Other Reviews (9)
Steven Jacobs
Steven Jacobs
•7 reviews
Tidio Live Chat has been a game-changer for our customer service at Sidetrain.com. As a business, we understand the importance of providing prompt and efficient support to our users, and Tidio has made that process seamless.
Report
1yr ago
Michal Kaczor
Michal Kaczor
•4 reviews
One of the top solutions when it come to price-quality ratio. I'd also use app.cloo.ai to compare it against Intercom, Zendesk etc.
Report
1yr ago
Sofiia Tarhonska
Sofiia Tarhonska
•1 review
I'd recommend this tool to anyone who'd like to boost their customer service without significant technical skills for an affordable price. The interface of the app is interactive and intuitive. The user is supported by hints and step-by-step guides. Customer support also works 10/10. The installation of the plugin is hassle-free. There's a great variety of response management options, AI-generated responses feature, and a rich analytics setup. This combo greatly boosts the teams performance. :)
Report
2yr ago
Marija Mladenovska
Marija Mladenovska
•1 review
I would recommend Tidio to any business that is looking for a way to improve their customer service. It is a powerful and affordable solution that can help you connect with your customers in real time and provide them with the support they need. 🌟
Report
2yr ago
Amine Boussassi
Amine Boussassi
•1 review
Impressive! This will certainly be a game-changer, it'll hit the pain points of countless support teams head-on, kudos to you for this fantastic launch! 👏🎩
Report
2yr ago
Sophie Sanchez
Sophie Sanchez
•1 review
Great customer service tool!
Report
2yr ago
Mateusz Marszałek
Mateusz Marszałek
•1 review
Great app for small businesses
Report
2yr ago
Ray Zhu
Ray Zhu
•2 reviews
It is a reliable platform to engage with our customers, both potential and existing.
Report
2yr ago
Mike Simmons
Mike Simmons
•1 review
Super easy to get started and start chatting with my users. I'm looking forward to adding my first chat bot here.
Report
3yr ago