
Perspective AI is highly praised for its ability to scale operations and boost efficiency, with users noting its superior performance compared to other market options. The tool is lauded for its ease of use, particularly the survey editor, and its ability to provide actionable insights and key quotes from customer feedback. Users appreciate the reduction in effort required to gather and analyze feedback, leading to a deeper understanding of customer needs. The support team is described as professional and responsive, enhancing the overall user experience.