Pacco alternatives

A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.

Store notes on your device, so you can access them quickly, even offline. Use hundreds of plugins and themes, to fit your way of thinking.

Nuclino serves as your team's collective brain – stay connected to it while you’re on the go! Nuclino allows you to create real-time collaborative documents and connect them instantly like a wiki. The tree, board, and graph views let you explore and organize your knowledge visually. It's perfect for anything, from quick notes to detailed documentation.

Empower your support with AI for instant responses, smoothly transitioning to human teams for complex issues, and boosting satisfaction while cutting costs.

The best way for Slack teams to manage their tribal knowledge.As companies grow, institutional knowledge becomes both more important and harder to track down. What used to be a tap on the shoulder is suddenly booking meetings a week out for something you need to know today.

Document360 is a self-service knowledge base software that helps to educate your customers about your product and reduce your support cost.

LiveChat Knowledge Base is a tool that allows building both an internal database for your agents and an external public help centre for customers. You can “stuff it” with data and help both agents and visitors find information in a snap. The internal widget is also equipped with AI support that suggests articles answering customer queries.