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The best alternatives to Knowledge Base are Intercom, Slab, and Stonly. If these 3 options don't work for you, we've listed over 40 alternatives below.
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PromotedBest alternatives to Knowledge Base
- A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.
- Easily create, organize, and discover knowledge for your entire organization, from non-technical to tech-savvy. Slab features the modern editing capabilities you’ve come to expect, all within an intuitive interface. Your content on Slab looks good by default, so you can focus on the writing, not fixing the formatting.
- Stonly deploys step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for agents and customers. Stonly’s knowledge is interactive and delivered when and where people need it. That means it gets used much more often and can handle every case that comes its way. Learn how Stonly empowers thousands of companies to support millions of customers at https://stonly.com/
- Scribe quickly auto-generates step-by-step guides, complete with text and screenshots, saving you 20+ hours per month in training and explaining how to do something.
- Customer communication app for product marketers
- Standuply is the #1 Standup Bot. It runs asynchronous stand-up & retrospective meetings, Slack polls, and tracks team performance to automate your Agile processes.
- HelpSite.io is the easiest way to make a Knowledge Base or Support Center for your customers that's beautiful, mobile-friendly, and searchable so your customers can find answers fast. Our FAQ sites are responsive, easy to customize, looks good out of the box, and even supports custom domains on our Free plan.
- Helphub is a smart knowledge base that uses AI, powered by GPT-3, to write support articles for you. It’s also ridiculously affordable with unlimited users for one flat monthly price, and is beautifully designed to look great right out of the box.
- HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution. The solution helps support, sales and marketing teams to acquire, convert leads and support their customers.
- The best way for Slack teams to manage their tribal knowledge.As companies grow, institutional knowledge becomes both more important and harder to track down. What used to be a tap on the shoulder is suddenly booking meetings a week out for something you need to know today.
- Empower your support with AI for instant responses, smoothly transitioning to human teams for complex issues, and boosting satisfaction while cutting costs.
- Organize all the docs in a way where people can find them. Spaceli allows you to create a knowledge base from your existing Google Docs and folders in a couple of clicks. For you, your team and your users.
- Forget lengthy development cycles and expensive machine learning teams. With Fine-Tuner.ai you can build sophisticated, tailored AI agents without technical skills or coding - just bring your data and ideas.
- Spot is the knowledge base that works with your existing tools: write bite-size documentation on the fly, backup what would otherwise be lost in Slack, and search for the knowledge scattered across Confluence, Drive, Notion, Intercom, Zendesk, Jira...
- Document360 is a self-service knowledge base software that helps to educate your customers about your product and reduce your support cost.
- A Single Platform that provides you deep customer analytics, marketing automations, business performance analytics and more features to help you to grow and scale your digital businesses.
- MeisterNote is a collaborative documentation tool that makes creating and organizing information simple. It's a writing app with your team at its heart: the perfect solution for team knowledge bases, internal communication, project documentation and much more.
- Ariv helps you stay organized and easily find information that you need from Slack channels and messages without having to search for it or read every message that pops up. Just tell Ariv what interests you and ask a question when you need to find something.
- Educate users without repeating yourself over and over in live-chat. People don't like to navigate in helpcenters for hours, so give them answers immediately. Designed for SAAS who want to reduce time spent on customer support, increase retention and MRR.
- All your information in one place. Build an internal site with whatever you need to work together: notes, files, checklists, videos, forms/databases, calendars, and more. It's all drag&drop (or Markdown if that's your thing 🤓)
