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Insights now show deal size tied to each customer request, syncing directly from your Hubspot integration. Sort your backlog by revenue impact, focus on the biggest upside, and watch the money roll in
We've redesigned our Google Meet integration to make it even easier to learn what users need from your customer calls!
Now you can automatically group feature requests, pain points, and product insights across all your call transcripts.
Click any mention to see relevant snippets from multiple calls, then dive deeper by viewing each snippet within the full transcript context.
We ve shipped big three drops that make turning feedback into shipped features even easier:
See the real dollar impact of every insight!
You can now hash PII (like names and emails) before importing data into Kraftful from Gong, Slack, Salesforce, Hubspot, Zendesk, Intercom, and other support ticket sources.
Perfect if your IT team requires extra security.
Hashing is available on Enterprise plans. If you re not on one yet and want to check it out, just give us a shout!
Recent updates:
This week, we made it easier to zero in on insights from specific feedback sources.
You can now categorize your sources, letting you quickly select and dive into insights from any group with just one click.
Super helpful if different teams own different sources, or if you segment feedback by personas, regions, or customer segments.
