Form.one is a fully customizable chatbot that never sleeps. Your virtual employees can offer consultations, arrange meetings, accept payments, and collect and send data securely.
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Form.one is a fully customizable chatbot that never sleeps. Your virtual employees can offer consultations, arrange meetings, accept payments, and collect and send data securely.
I love this tool and I think I’ll use it to help process orders, especially because it works with Stripe.
Technical support services for the product are excellent and someone seems to always be available.
I can see how having a chatbot will motivate technical support staff to provide a better service that the bot cannot provide, and also to move up the career ladder. I think operators are well aware of the requests and needs of customers and they can think through the logic of communication of the bot and improve its capabilities. Tweaking and improving a bot is much more interesting than answering the same questions 8 hours a day!