Our needs are pretty basic. We want to be able to organize contacts, keep notes and set reminders for when to reach out. We've been Folk customers for quite a while and find it somewhat non-intuitive and have had some usability issues that haven't really been resolved (importing emails from the wrong account). So we're working around things, but there's lots of room for improvement. That said, we looked around at a lot of the other options in the marketplace, such as Attio, Hubspot, Pipedrive (which used to be great) and they're either expensive, have poor UX or suffer from feature bloat (ahem, Pipedrive). Folk is the best we've found, but no one we've ID'd has gotten it right.
đ Congrats to the amazing team behind Folk đ
Here is my honest opinion:
đ This next-gen CRM is truly a game-changer đ with its intelligent features powered by AI. đ§ Saving time and simplifying everything, it's tailored to fit any business's needs đ. And, the presentation video was đŻ! Can't wait to see what's next! đ¤Š
đđđ
What inspired you to create an intelligent CRM like Folk 2.0?
Folk is so amazing. It covers multiple use-cases, solves a wide array of pain points⌠their vision is unique, fresh, innovative! And the product is just awesome.
1. Very nice UI
2. Many useful connectors, such as importing from LinkedIn, Twitter, etc.
3. Auto-enrich seems useful.
4. Realtime aspect definitely helps collaboration.
So far its good CRM - I do feel with a bit more time and attention to carrying over custom data fields between groups, and actually having smart dashboards for more traditional sales metrics it will be a fantastic CRM.
